HomeMy WebLinkAboutApproved Minutes - 2002-09-04 CITY OF LAKE OSWEGO September 4, 2002
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Present: Colleen Bennett, Anne Dickason, V'Anne Didzun, Bill Gallagher,
Maria Meneghin, and Benjamin Sostrin
Staff Present: Donna Ainslie, Jan Erickson, and Joyce Niewendorp
Others Present: Councilor Gay Graham, Herb Bumgarner, Patt Thomas, and Pat
Curran
The Library Advisory Board meeting was called to order by Chair Ben Sostrin at 7:00
p.m.
I. Introductions
Introductions were made by everyone in attendance.
II. Approval of Minutes—July 10, 2002
A correction to the July 10, 2002 minutes was noted on page 14.
In the third paragraph, the third sentence should read: V'Anne Didzun
nominated Anne Dickason for Vice-Chair. A correction to the minutes
was also noted on page 7. The first sentence of the sixth paragraph
should read: Colleen Bennett asked if the committee members that
voted against the shared use submitted a report.
Colleen Bennett, seconded by V'Anne Didzun, made a motion to
approve the minutes of the July 10, 2002 Library Advisory Board
meeting with the noted corrections. The motion carried.
III. Public Comment
Chair Sostrin asked Herb Bumgarner if he has any comments. Herb
Bumgarner responded that he reserves the right to comment at a later
date.
Chair Sostrin asked Patt Thomas if she has any comments at this point.
Patt Thomas responded that she saw her name in the minutes from the
last meeting. She came to the meeting tonight to say hello. She was
under the mistaken assumption that everyone has been receiving the
statistical trends she has compiled. She has a revision, but she does
not know where it fits in tonight. Ben Sostrin responded that he was at
the library when he read Ms. Thomas' e-mail. He was unable to open
the attachment with the report. Ms. Thomas distributed copies of the
revision document. She said there are two sets of the meat of the data:
1) the original that was a net trends' look of just the changes taking
place in the year, and 2) a gross overall trend which is the total
circulation count.
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IV. Chair's Report
Chair Sostrin was asked how the director search is going. He said that
it is his understanding that Janice Deardorff was ill last week and on
vacation this week. He was told they were going to try and select a
director at the end of last week. That has not happened, so he suspects
they will hear more about that later.
Ben Sostrin said that he just heard from Joyce Niewendorp that the
City Manager's secretary is trying to set up interviews for the available
Library Advisory Board position. He said they are joined tonight by
Pat Curran who is one of the applicants.
The week of September 22, 2002, the Chair will take part in the
community questionnaire forum. Maria Meneghin asked what"taking
part" entails. Ben Sotrin responded that he is not sure, but he plans to
represent the views of the Board from the vote the Board took a couple
of months ago. Ben Sostrin asked Patt Thomas if she knows what will
be involved at this session. Ms. Thomas responded that she has not
been invited to that. Colleen Bennett stated that the last she heard they
were going to invite the chairs back. Ben Sostrin addressed Maria
Meneghin and stated that the questions from the Board might have
been okay. He did not know what the specific issue was.
Chair Sostrin stated that the Board is currently awaiting the decision of
the Friends regarding funding for the music program. V'Anne Didzun
responded that the Board has $1,000 left from last year and the Friends
said the Board can use that money to start up the program this fall.
The Chair asked Herb Bumgarner if he has any idea how that will go
for the Board. He responded that the Friends have available funding,
if the vote of the Friends is to sponsor the music program. Colleen
Bennett said the meeting of the Friends is scheduled for September 18,
2002. Anne Dickason asked V'Anne Didzun if she has the artists
lined up. Ms. Didzun responded that all of them are lined up with
verbal agreements,but not contracts. Donna Ainslie suggested they
get a contract for the October performance. V'Anne Didzun
responded that Jackie Rose said the contract has been done.
Colleen Bennett stated that Herald Campbell's artwork is still on
display in the library. She is trying to be sensitive to Cris Pera's
volunteer time. She has volunteered to put up the art displays and also
dismantle them. Herald Campbell's photographs will come down on
September 22. There is the possibility that the library will be
remodeled in December. If they can find an artist willing to display
between September 22 and the end of November, they will do that.
Cris Pera will not be available to take it down in November. She
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asked the Board to share any ideas they have. Colleen Bennett pointed
out that they have a size limitation. Ben Sostrin said that this should
be pretty good exposure for an artist. He said that he thinks gallery
owners would be willing to give them the names of artists. Colleen
Bennett said that she is planning to tap into the Art Festival. Anne
Dickason asked if they are using Lake Oswego artists. Colleen
Bennett replied"yes."
V. Library Policy Discussion
• Conference Room Policy
Chair Sostrin said the new Conference Room Policy is
designed to make the room a little more accessible to the public
and a little less exclusive and restrictive.
Colleen Bennett questioned the wording on the times the public
can use the conference room. Co-Director Ainslie responded
that the public can only reserve the conference room on
weeknights and weekends. They can use the conference room
during the daytime hours, if staff is not using it. They cannot
reserve the conference room during the weekday. Donna
Ainslie stated that the only restriction on the use of the room is
that it cannot be used for commercial purposes. Bill Gallagher
asked if people are aware the conference room is available.
Donna Ainslie responded that staff often asks large groups in
the library if they want to use the room when it is available.
Maria Meneghin made a motion, seconded by Anne
Dickason, to approve the Conference Room Policy as
submitted. The motion carried.
• Conduct Policy
Ben Sostrin explained the draft of the conduct policy is an
emergency measure resulting from incidents of inappropriate
behavior. Donna Ainslie distributed copies of the conduct
policy for those who did not receive the electronic version.
Police responding to incidents in the library suggested the city
write a policy to exclude some of these people.
Bill Gallagher asked specifically what these people were doing.
Ben Sostrin responded that a couple of months ago, there was a
man indecently exposing himself. Donna Ainslie stated that
was clearly an illegal act. Donna Ainslie stated the library had
a patron who was intimidating people by his actions. Ben
Sostrin said a few months ago there was the incident of the
patron throwing money in the clerk's face. Recently there was
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a man printing pornography off the Internet and holding it up
for others to see. The idea is to get a little more teeth into
enforcement. Ben Sostrin suggested they take a few minutes to
read the policy draft in case everyone has not had a chance to
look it over.
Referring to item two of the policy, Bill Gallagher asked if
someone could bring a firearm into the library if they have a
concealed weapons permit. Ben Sostrin responded in the
affirmative.
Co-Director Ainslie stated that they looked at the policies of
several libraries and chose the ones that may apply to the Lake
Oswego Public Library.
Anne Dickason asked if this policy was run by the city
attorney. Donna Ainslie responded in the affirmative.
Colleen Bennett asked if people can petition outside the library.
Ben Sostrin said that he thinks it would be unconstitutional for
them not to be able to petition. Colleen Bennett says that
number ten speaks to other things going on outside, like
operating bicycles, roller skates, skateboards, etc. Donna
Ainslie responded petitioning is considered okay as the library
is considered an open forum. Colleen Bennett asked if
tethering animals near the front entrance is becoming a
problem. Donna Ainslie responded that there have been
instances where dogs were left outside and barked
continuously. The library staff had to find the pet's owner. Jan
Erickson said that a couple of weeks ago a woman tethered her
dog. People were trying to come in the library and they were
not comfortable, so the owner had to come back out.
Maria Meneghin asked if this conduct policy supersedes the
policy the Board approved earlier. Ben Sostrin replied that he
feels this policy is an amendment, but he also thinks there will
be some overlap. It is probably not a bad idea to go back and
scrunch them down. Maria Meneghin suggested they look at
the two policies together. Chair Sostrin said they can approve
this policy if they agree with it, and look at the two of them
next month. The staff would like to have the enforcement
vehicle for the month.
Colleen Bennett asked if the conference room policy the Board
approved this evening supersedes the conference room policy
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they approved last year. Ben Sostrin said the new policy
supersedes the old one.
V'Anne Didzun asked if number six should be a law
enforcement issue, rather than included with 5-17 where the
individual leaves the library for a day. Ben Sostrin responded
that he cannot speak to the statutory construction of City
Attorney David Powell. He is guessing that one through four
are going to be clear. Some of the things mentioned in number
six, like staring or lurking, are less clear. There may be
enforcement problems with them. V'Anne Didzun stated that
obscene acts and indecent exposure are clear. Bill Gallagher
suggested the items in number six be split.
Herb Bumgarner stated that he has a question. Under
enforcement library volunteers are not mentioned. He asked
what application this would have to library volunteers. Chair
Sostrin asked Herb Bumgarner if he could table that until they
deal with Bill Gallagher and V'Anne Didzun's concern. He
promised that he would get back to Herb Bumgarner's
question.
The Board agreed to move Committing offensive touching, or
engaging in sexual conduct, or obscene acts such as indecent
exposure to number five and renumbering the other items.
Under Enforcement, items 1-5 are included together and items
6-17 are included together.
Chair Sostrin addressed Herb Bumgarner's concerns about
volunteers. He said that he believes it becomes a liability issue
if they have volunteers do enforcement. He thinks it is a better
policy for the library if volunteers contact staff and have staff
enforce the policy. Donna Ainslie concurred. Herb
Bumgarner stated that he thinks it would be difficult for anyone
to enforce this policy,but it would be particularly difficult for a
volunteer.
Bill Gallagher asked about the rat incident that was noted in the
paper. Donna Ainslie responded that the rat was not injured. It
is not uncommon in the City of Lake Oswego for rats to come
up through the toilets. There is a brochure at City Hall that
they hand out to citizens with this problem. The janitor
discovered the rat. He did not want to deal with the rat, so he
left a note for staff Staff called animal control, so it was
written up in the newspaper.
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Ben Sostrin stated that in reference to number 15 about
assistance animals, it is possible that in the future there will be
assistance horses. They are training Shetland ponies as
assistance animals because they live longer than dogs. From
an economic aspect it might be better to train a horse than a
dog.
Colleen Bennett made a motion, seconded by Bill
Gallagher,to approve the Library Conduct Policy with the
corrections: Committing offensive touching, or engaging in
sexual conduct, or obscene acts such as indecent exposure to
number five and renumbering the other items. Under
Enforcement,items 1-5 are included together and items 6-
17 are included together. The motion carried.
VI. Goal Setting
Chair Sostrin said that he would like to know what the Board members
and staff want to accomplish.
Colleen Bennett asked if the Board is going to send out the fundraising
letter. Ben Sostrin said they can do that. He asked if it is done in the
fall. That is when the letter was sent out last year.
Anne Dickason asked how much money was a result of the fundraising
letters. Colleen Bennett responded about $4,000. She stated that she
sees that type of letter as an outreach.
Ben Sostrin referred to the endowment statement and said the stock
market has not been too kind to the endowment fund. He asked if they
can recycle the letter from last year. Bill Gallagher asked who
received the letter. Colleen Bennett responded they used the Friends'
list as well as past donor lists. Colleen Bennett stated they were
talking about doing something with the business community. She
suggested this be the focus this year.
Councilor Graham suggested they talk to Chris Hoffman at the
Chamber and gear a special letter just for businesses. The letter could
be included with the newsletter or through a broadcast fax. Colleen
Bennett asked if they bring something to the Chamber, will they insert
it. Councilor responded that she is not sure if there will be a charge,
but it is worth a call. Colleen Bennett said they asked last year and if
the Board does the printing, the Chamber will insert it. She said that
she thinks it is more effective if it is a personal letter, rather than an
insert. Councilor Graham responded that she is not sure the Chamber
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would be willing to give them their mailing list. Colleen Bennett said
that possibly they could lift it out of the Chamber directory.
Patt Thomas suggested they check the City's policy for possibly using
the business license list.
Anne Dickason asked if the business people who use the library's
reference department are clustered in certain types of businesses. Jan
Erickson responded that they are not. There is a broad range of
business requests they receive on all types of subjects. Sometimes
small business owners are doing research. There are a lot of
individuals doing financial research, though they are not necessarily
business people.
Councilor Graham asked if the library has ever hosted a Chamber
networking. Donna Ainslie responded that the library hosted two
breakfasts about three or four years ago, which were sparsely attended.
Councilor Graham responded the numbers now attending the
networking are 45 to 65. This might be a good opportunity for the
library to tout the resources the library has to offer to the business
community.
Patt Thomas stated that a year or two ago the Chamber had a
subgroup. She wondered if this subgroup could be a focused group to
send a targeted letter emphasizing the offerings and services of the
library.
Colleen Bennett said that it sounds like they could be talking two
different letters, one to the general public and one to the business
community.
Chair Sostrin addressed Jan Erickson and said that former Reference
Supervisor Anne Marie Claire did a lot of business outreach. He
recollects that it was not all that successful. He asked what they can
do differently that would impact business more. Reference Supervisor
Jan Erickson said that she thinks it is very important that they keep in
touch with the business community. They are doing that. Greg
Cutting is writing the column for the Chamber, which is called Doing
Business from the Library. They work with Rotary.
Jan Erickson stated that she thinks it is really important that the library
broadens its network. The library is used hugely for the arts. She has
tried to keep the business aspect going. It is important to become part
of the networking. The library now has a new Web page. A lot of the
business resources are available from the Web page. She thinks they
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should show the Chamber what they can access without even coming
into the library. She has broadened the reference librarians' outreach.
There is someone involved with the Heritage House program. The
library has an artist on staff who is incredibly good and she has asked
him to become involved with what is going on at the Lakewood
Community Center. There is a librarian who is doing training at the
ACC for memory-impaired individuals. The library has a Web page
designed specifically for seniors. She would like to get the same
person involved with Mary's Wood. She is not saying that they cannot
think of different things for the business community,but she does not
want them to forget how differently and varied the use of this library
is. They have people who are trying to get published. They have
people who want to take art classes. One of the library's staff
members is doing a program called Jump Start your Creativity at the
Library. He is going to have a class at the library on artistic
endeavors. She thinks that the library needs to be more progressive.
They have laid the groundwork with the newsletter. They need to ask
to be on the program at the Chamber. Jan Erickson said they have
asked the Friends for a grant for a laptop to enable them to go out and
show the community what the library has to offer. She said that she is
trying to connect individual reference librarians based on their
expertise.
Maria Meneghin said that this discussion started by trying to tie into a
fundraiser. She said they have a way to reach the Chamber of
Commerce. She asked how they would compile a mailing list of the
art community in this area. Jan Erickson responded that she believes
they have resources that will help find those lists. They have the
Chamber directory. The library has access to the RefUSA database.
Councilor Graham said she would start with the City's art commission.
Colleen Bennett suggested contacts through the Art Festival. Maria
Meneghin said that the Adult Community Center might have a list of
participants.
Maria Meneghin stated that if the Board is serious about building the
fund for the foundation, they should start talking to people about
giving to the library foundation through their will. This may help the
library meet its long-term goal.
Jan Erickson responded that she thinks the library has made some
headway into those arenas. Library staff members are doing computer
training and memory workshops at the Adult Community Center.
They just need to push that forward. She thinks participating in the
Heritage House programs last year was a huge breakthrough into the
art community. She would like the library to become more active.
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One thing they need to find out is what classes are offered at the
Lakewood Community Center. They need to ask what programs are
offered that the library could tie into.
Maria Meneghin asked if the library staff takes any of the flyers that
ask for donations to these events or programs. Jan Erickson responded
that they have not. What they have taken are book displays, library
brochures, and library card applications. Maria suggested they offer a
two-way arrangement—here's what the library can do for you and
here's what you can do for the library.
Donna Ainslie stated the library used to have their endowment
campaign mainly in the library soliciting from patrons. They might
want to consider something like this again. They could put a flyer in
each stack of books that checks out. Ms. Ainslie said she had a
woman call her the other day asking that the library put a donation box
on the counter. She found out this woman did not want the money to
go to the endowment. She wants the library to use the money to buy
more books.
Ben Sostrin asked if the library buys books with the pet memorial
fund. Donna Ainslie responded that the library uses the pet memorial
donations and memorial donations to buy books. She believes there
are people that want to give back to the library in some other form than
paying their fines.
Colleen Bennett suggested that in the future they could display some
of the artwork produced as a result of the classes taught by the artist on
staff. Jan Erickson responded that when the class was originally
advertised on the Web page, someone mentioned that the artist's
credentials and expertise were not noted. That will be corrected.
Colleen Bennett asked if he has any artwork for display. Jan Erickson
said that you can see his artwork on our Web page.
Patt Thomas asked if the library has a newsletter that is e-mailed. She
mentioned that Chandler Library has one. It lists activities and
programs for the month, among other items. She thinks that might be
a way to create stronger links with people in the community.
Anne Dickason asked if the questions submitted to the reference
department via the Web page is technically considered virtual
reference. Reference Supervisor Jan Erickson responded that what the
library is doing is called digital reference. Virtual reference is when
the librarian and the patron are communicating at the same time,
usually through an online chat. Anne Dickason asked if some libraries
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are doing this now. Jan Erickson replied in the affirmative. These
libraries have to have dedicated staff. They cannot do virtual reference
unless someone is online all the time ready to answer questions. The
LO Library is doing digital reference. The patron asks a question and
it comes to the reference desk in the form of an e-mail message. This
e-mail is checked all the time. They do not have a staff person
assigned to doing just that. There is software designed for virtual
reference, but the library has to have dedicated staff.
Anne Dickason displayed a full-page ad from the New York Times
announcing the Second Annual New York Times Librarian Award.
They choose 65 winners, each receiving $2,500. People in the New
York area nominate their favorite librarians. She said if the Board is
trying to tap into and build community support, maybe they could
entice the Lake Oswego Review or some business to fund two $1,000
awards, one for children's and young adult and one for adult/reference
librarians. They could ask for a five-year commitment and then invite
the community to nominate their favorite librarians.
Chair Sostrin asked Bill Gallagher what he thinks, since he works for
the Pamplin empire affiliated with the Lake Oswego Review. Bill
Gallagher responded that he has no connection with them.
Maria Meneghin asked how many children's and reference librarians
there are at the library. Ben Sostrin said that he thinks they would
have to expand it region-wide. Colleen Bennett said they want to
focus on the Lake Oswego Library. Jan Erickson said the
reference/adult services department has about 10 librarians. Bill
Gallagher asked if the Library Advisory Board could be the sponsoring
agency. The Board does not have the funding to do this. Herb
Bumgarner stated that this could be added to the wish list for the
Friends.
Maria Meneghin said that she likes the idea of having community
input. She suggested recognition rather than a cash prize.
Jan Erickson said the library has a lot of on-call staff who are very
dedicated reference librarians.
Councilor Graham said that she thinks it would be safe to talk to Brian
Monihan, the publisher of the Lake Oswego Review. Anne Dickason
said that even if they did one award for $1,000 each year for five
years, it would only be a $5,000 commitment.
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Maria Meneghin said that she would like for the people that work
behind the scenes to get notice. The people that work the reference
desk get noticed, but the people in technical services are excluded
because of the nature of their job. She said that she does not have a
solution to this, though.
Bill Gallagher asked whom they are doing this for. Anne Dickason
said they are doing it for community support. The key element is to
get people to think of what the library has done for them. This gives
them a chance to talk to someone about it. She said she does not know
what kind of response they will get.
Donna Ainslie responded that she thinks they will get some very
heartwarming stories about how libraries have changed lives.
Colleen Bennett said they could tie it in and give the award at a big
fundraising event.
V'Anne Didzun said that it could be for any staff member at the
library, and not just librarians. Colleen Bennett said that part of the
problem is that people do not know what is going on behind the
scenes. V'Anne Didzun said they probably do not know who the
librarians are.
Maria Meneghin said the Board has discussed additional space needed
in the library. The needed space is not just public space, but a lot of
the space needs are behind the scenes. This would reinforce the public
aspect,but it would be nice for the people behind the scenes to receive
recognition too.
Chair Sostrin said that Anne Dickason will talk to the editor of the
Lake Oswego Review. He said that$1,000 might be too grand a
gesture for them, but she can start there. Anne Dickason responded
that she thinks it would be nice to have a dramatic figure. She thinks it
would encourage people to write in.
Chair Sostrin said that he does not think the Board needs to send out a
fundraising letter to the businesses in October. He thinks they will
need more time to compile a list of businesses to target. He will write
the letter, but he needs to know what the library can do for the
business community. He asked Colleen Bennett if she knows the cost
for sending something in the Chamber newsletter. He asked if the
library could include a blurb in the Chamber's newsletter, thus
providing the library with a mailing list. He suggested they include a
request for feedback in Greg Cutting's monthly article.
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Herb Bumgarner stated that the library has the Books for Babies
program that reaches out to a select group of people. Every new baby
that the library learns about receives a packet of books. V'Anne
Didzun stated that it is a fantastic program. She was the recipient of
one of the book boxes for her granddaughter.
Ben Sostrin stated that when his nephews were in town, he checked
out the cultural passes. He figured he saved$85.00 going to four of
the programs.
Chair Sostrin said that he would work on the October letter. The
library secretary said that she has a copy of the letter and mailing list
from last year.
Chair Sostrin stated that the Board could work on the earlier
suggestion for reaching out to the art community. He suggested tying
in with the Art Festival.
VII. Co-Director's Report
Donna Ainslie distributed copies of the Oregon Community
Foundation workshop flyer.
Bill Gallagher asked Jan Erickson if she is the development director
for the library's endowment. Donna Ainslie responded that the Lake
Oswego Public Library does not have a director for the endowment
fund. Bill Gallagher asked if other libraries have development
directors. Donna Ainslie responded that she is sure the Multnomah
County Library has a development director.
Co-Director Ainslie said the library had a wonderful summer reading
club for adults with enrollment at 452. This is about 100 more
participants than last year. The teen summer reading club had 379
participants, which was about 100 more than last year. The children's
summer reading program had 1,256 participants, with 586 children
completing the program by the end of August. Oaks Park put on a free
program for all the summer reading participants in the county.
Donna Ainslie stated that the library has moved another collection.
When the new video shelves arrived, there were numerous complaints
about how crowded the New Book section was. They moved the
browsing collection into the middle of the room. Then they received
complaints about the shelving being too low, so they had their
volunteer carpenter build a base. This seems to be working out well.
The only drawback is how they are going to fit any programming in
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amongst the shelves. They are working with the shelving installer to
arrange the shelving to enable them to move the nonfiction talking
books to the area where the new books used to be.
In addition, Janice Deardorff, Rachael Fisher, Jackie Rose, Donna
Ainslie, Jan Erickson, and a couple members of Bainbridge Design
visited the McMinnville, Wilsonville, and West Linn libraries to see
what they could do within the Lake Oswego Library. Subcontractors
are being brought into the library to look for the soft bid process.
Reference Librarians Greg Cutting and Joel Guldner represented the
library and the City at the last summer concert at Westlake Park. They
raffled off a basket donated by the Friends of the Library.
Co-Director Ainslie distributed some of the monthly reports that did
not make it into the packet before they were mailed.
Jan Erickson added that the summer reading programs for the children
and the adults were very successful. The baskets of books donated by
the Friends were very popular. Donna Ainslie stated that Volunteer
Coordinator Arlene Kraft put those baskets together.
Anne Dickason asked if they know much about the participants of the
adult summer reading club. She said that these individuals, as well as
the parents of the children, should be added to the list of people for the
endowment letter.
Herb Bumgarner stated that he is the official liaison for the Friends for
this meeting.
Maria Meneghin asked if in the future the Board would receive an
update on the kinds of changes expected during the renovation. Donna
Ainslie responded that they do not know how much they are going to
be able to do until they find out what some of the estimates are from
the soft bids. Maria Meneghin asked if the changes are based on the
Miller plan or on something else. Donna Ainslie responded the
Library Board submitted a request to City Council for funds. Basically
they are trying to address those things the Library Board identified.
They know they have to repair the floor. They are looking at moving
expenses.
Colleen Bennett asked if they think they will run into any problems
with planning anything in the library in January. Donna Ainslie
responded that she does not know. At this point, they do not know
when it is going to happen. They would like to have it happen in
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December, because January is one of the library's busiest months.
Donna Ainslie said that she suggested the renovations take place in
either December or February. The other impact is that when the
library is closed, they are losing money that is sent over from the
county for checkouts. The quicker they can get the renovation done,
the less the cost will be.
In discussing the music program, Donna Ainslie suggested that the
musicians could be in front of the newspaper area. The library has
always tried to be aware of the impact on patrons walking in the door
that are not necessarily interested in feeling like they have walked into
the middle of a program.
Councilor Graham stated that six candidates applied for the one
position on the Library Advisory Board. The tentative date for the
interviews is September 24, 2002. Ben Sostrin, as chair, will be asked
to be part of that interview team. If the chair is unable to participate,
then this reverts to V'Anne Didzun. Shirley Schultz will confirm the
date of the interviews.
VIII. Adjournment
The Library Advisory Board meeting adjourned at 8:26 p.m.
Respectfully submitted,
Joyce Niewendorp
Recording Secretary
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