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HomeMy WebLinkAboutAgenda Item - 2025-04-14 - Number 07.1 - Staff Memo 04-07-25 PC Mtg w-Attach (LU 25-0002) p4 E�s� MEMORANDUM C15REG ) TO: Planning Commission FROM: Michael McNamee, Associate Planner Planning Department SUBJECT: Home Occupation Code Update (LU 25-0002) Work Session #2 DATE: April 7, 2025 MEETING DATE: April 14, 2025 EXECUTIVE SUMMARY&ACTION REQUESTED This memo provides background for the Planning Commission's (Commission) April 14 work session on the City's home occupation standards. The Commission will be provided with an update on the project, including the results of a survey that was sent to home occupation license holders and feedback that was received from the City Council at a study session on April 1. The Commission will be asked to provide input on draft code language that staff has developed since the first Commission work session in January 2025. BACKGROUND The City's use-specific standards for home occupations can be found in the Accessory Structures and Uses section of the Community Development Code (CDC) (LOC 50.03.004.1.b). Subcriterion (1) of the use-specific standards for home occupations uses language that is neither clear nor objective: A home occupation may be conducted where allowed by other provisions of this Code if the following conditions are continuously complied with: (1) The use does not alter the residential character of the neighborhood nor infringe upon the right of residents in the vicinity to the peaceful enjoyment of the neighborhood. /// "Altering the residential character of a neighborhood" or "infringing upon the rights of residents in the vicinity to the peaceful enjoyment of the neighborhood" are standards that are Respect. Trust. 503-635-0290 380 A AVENUE PO BOX 369 LAKE OSWEGO,OR 97034 WWW.LAKEOSWEGO.CITY Page 2 of 14 difficult to measure before the business has commenced operation. This language makes it difficult for home occupation applicants, neighbors, the general public, and staff to understand and enforce the limitations of a home occupation. The purpose of this project is to replace Subcriterion (1), above, with new code language that distills the concepts of"residential character" and "peaceful enjoyment of the neighborhood" into measurable, objective standards that provide a clear path for approval and ongoing compliance for home occupations. Staff discussed this idea with the City Council at their meeting on June 18, 2024 as part of a general update on code enforcement. The Council expressed support and directed staff to study how to replace Subcriterion (1) with clear and objective code language. Staff performed research into home occupation regulations for peer jurisdictions to help provide a starting point for potential new regulations. Staff took those ideas to the Planning Commission at its first work session on this project on January 27, 2025. The Commission provided staff with initial feedback on a range of potential new code concepts to replace Subcriterion (1), which has been incorporated into the refined code concepts in the discussion section below. The City Council also held a study session on this project on April 1, 2025. Staff also discussed this project with the Neighborhood Chairs Committee at their meeting on January 18, 2025. HOME OCCUPATION TYPES At the first work session, the Commission asked staff for more information about the mix of home occupation types. The City maintains a list of active business licenses, which is publicly available information. From this list, staff was able to determine the most common types of home occupation licenses (out of the 576 active licenses as of January 1, 2025). Similar business classifications have been included together. See Attachment 4 for a detailed breakdown of business categories. 1. Interior designers (6.4% of total) 2. Construction-related businesses (5.4% of total) 3. Administrative management services (5.2% of total) 4. Professional, scientific, and technical services (4.1% of total) 5. Computer or software services (4.0% of total) 6. Business management services (3.4% of total) 7. Educational services (3.3% of total) 8. Real estate services (2.9% of total) 9. Mental health services (2.8% of total) 10. Art and artists (2.6% of total) The top ten categories make up approximately 39.5% of all home occupation licenses. Much of the list is made up of professional services, the most common of which being interior design services. Many of these businesses could involve client visits to the home occupation site, but it is unlikely that they all do. An interior designer, for example, could take meetings with clients at Respect. Trust. Page 3 of 14 their home, but would be just as or more likely to have meetings at the client's residence or somewhere else. Construction-related businesses are also very common, with numerous types of contractor businesses being represented. While unlikely to have clients at their home, this type of business is more likely to have at least one work-related vehicle parked at home because of the need to carry equipment to construction sites. SURVEY OF HOME OCCUPATION LICENSE HOLDERS Staff developed a survey for residents with active home-based occupations to rank their understanding of and ability to comply with the City's existing requirements, and to get a sense of how potential new code concepts could impact their business (Attachment 1). On February 26, the survey was sent to the 558 business licensees who had an active home-based business in the city and an email address on file. The survey was open for three weeks, and was closed on March 19. At its close, 157 people responded, which is a roughly 28% response rate. A report summarizing the responses from the survey is attached to this memo as Attachment 3. The survey had four sections: Section 1 — Background Information: This section asked for information about the business owned by the respondent, including the type of business, how many nonpersonal vehicles associated with the business are parked at home, and how much money is saved by operating the business at home, if any. Section 2 - Existing Requirements: This section asked respondents to rank their understanding of existing zoning requirements for home occupations, as well as their ability to comply with those requirements. If complying with the requirement was identified as a burden to the business, respondents were asked to explain why. Section 3 — Potential Concepts: This section asked respondents about seven potential concepts to replace Subcriterion (1) of the existing zoning regulations. As in Section 2, respondents were asked to rank their level of understanding and theoretical ability to comply with the potential replacements. Respondents were also given the ability to explain why any of the concepts might be a burden to their business. Section 4— Feedback: This section included a feedback form for general comments. Section 1 —Background Information Staff asked four questions in this section: 1. Do you have a home occupation business license in Lake Oswego? 2. What kind of business do you operate? 3. Are/would there be nonpersonal vehicles associated with your business parked at your home? If so, how many? 4. Does/would operating your business from home save you money compared to operating elsewhere? If so, could you estimate how much? — Respect. Excellence. Trust. Service. Page 4 of 14 The answers help provide some initial context to the City about the operations of a home occupation business. All fields were optional to encourage those who might be concerned about any potential code enforcement to continue with the survey. The survey asked respondents to identify the type of business they run to help provide context to their answers. Similar to the overall breakdown of home occupation businesses, most respondents indicated that they were providing some sort of professional service (see Attachment 3). Contractors, one of the most common home occupation license holders overall (5.4% of all home-based licenses), were underrepresented in the sample, with about 3.2% of the respondents indicating they were a contractor or did construction work. In general, businesses that may be considered higher impact, with heavy client visitation, work vehicles, or outdoor activities, are not widely represented in the sample, but this does seem to reflect the overall breakdown of home occupation types. Respondents were asked if they parked any "nonpersonal" vehicles at home that were associated with their home occupation business. Of the 157 respondents, 12 responded yes (8%) (see Attachment 3). However, it appears most of the "yes" respondents interpreted the question to mean "do you ever have client vehicles parked at your home," even though the intention was to get a sense of the impact of work-related vehicles. Of the 12 who responded yes to this question, only two appear to be the type of business that would actually have a work-related vehicle at home, and the rest appear to be referring to client vehicles. Of the two respondents referring to work-related vehicles, the first has one work-related vehicle parked at the residence, and the other has two. Next, respondents were asked if operating from home saved them any money compared with operating elsewhere, and if so, how much. Almost all respondents, 144 of 157, said yes (92%), with 8 being unsure and 5 saying no. If they answered yes, respondents were also asked to estimate how much money was saved by operating from home. Respect. Excellence. Trust. Service. Page 5 of 14 How much money are you saving by operating your business from home? 60 53 50 40 33 29 30 24 20 10 5 0 Number of Respondents* ■$0-999/mo ■$1,000-1,999/mo ■$2,000-2,999/mo ■$3,000/mo or more —No answer *Of those answering that operating from home did save them money compared with operating from elsewhere Based on the responses, operating from home saves most business owners a substantial amount of money, with most respondents saying they save at least $1,000 a month. This suggests home occupations are important for supporting business enterprise, especially small and/or newer businesses that may not be able to shoulder the cost of maintaining a brick and mortar location. Section 2—Existing Requirements In this section of the survey, respondents were asked to rank their understanding of and ability to comply with a selection of the existing special use standards for home occupations, including Subcriterion (1). The purpose of this section was to establish a baseline with which to compare the proposed new concepts. The survey presented an existing requirement from the special use standards for home occupations, and then asked respondents to rank their agreement with the following statements, on a scale from 1 to 5 (1 being strongly disagree, 5 being strongly agree): • / understand what actions I would need to take for my business to comply with this standard. • Complying with this requirement is or would be a burden on my business. If the respondent felt there was a burden to their business, they were given an open response field to explain why. - Respect. Trust. Page 6 of 14 Average Level of Agreement 5 4.67 4.42 4.55 4.57 4 3 2 1.76 1.6 1.52 1.52 1 2.1 2.2 2.3 2.4 •I understand what actions I would need to take for my business to comply with this standard. •Complying with this requirement is or would be a burden on my business. 2.1 -The use does not alter the residential character of the neighborhood nor infringe upon the right of residents in the vicinity to the peaceful enjoyment of the neighborhood. (LOC 50.03.004.1.b.ii(1)) (Subcriterion 1) 2.2 - No persons other than family members who reside at the dwelling may be employed or otherwise work in the home occupation, except persons performing housekeeping, yard maintenance, or other domestic services for the dwelling where the business occurs. (LOC 50.03.004.1.b.ii(3)) (Subcriterion 3) 2.3 - No outside storage of goods or materials other than vegetation. (LOC 50.03.004.1.b.ii(4)) (Subcriterion 4) 2.4- No more than 25% of the aggregate floor area on the lot is devoted to nonresidential use, except that an entire dwelling unit or portion thereof may be used for short-term rental lodging; an accessory structure may be used, provided the provisions of this subsection are met. (LOC 50.03.004.1.b.ii(5)) (Subcriterion 5) Perhaps surprisingly, Subcriterion (1) performs fairly well when respondents are asked to rank their understanding of how to comply with it. This may reflect the fact that most home occupation businesses are low impact. A business that involves only a home office with no outside client visitation is generally not testing the limits of "neighborhood character" or "peaceful enjoyment of the neighborhood." As a result, even an ill-defined standard might be easy to understand for owners of lower-impact businesses. Additionally, staff notes that lower- impact businesses are less likely to have experience dealing with the ins-and-outs of applying this standard, as issues related to lack of clarity in this standard have primarily arisen during the enforcement of activity reported through the existing complaint-based system. Regardless, out Respect. Trust. Page 7 of 14 of the four existing requirements that respondents were asked to rank, Subcriterion (1) performed the worst, which indicates this is still the weakest of the existing standards. Respondents generally ranked the existing requirements as having a low impact on their business. When asked if the existing requirements placed a burden on their business, the average answer was between 1 (strongly disagree) and 2 (disagree) for all four standards. Subcriterion (3), which bans outside employees from working on site unless they are family members who reside at the dwelling, scored as having the highest impact and also generated a fair number of comments from respondents, some of whom expressed concern that this requirement hinders their ability to grow their business while retaining the cost savings from operating at home. Section 3—Potential Concepts In this section, respondents were asked to rank their level of understanding and ability to comply with conceptual code requirements that could replace Subcriterion (1). This section was formatted the same way as Section 2, with respondents being asked to rank their agreement with the following statements, on a scale from 1 to 5 (1 being strongly disagree, 5 being strongly agree): • 1 understand what actions I would need to take for my business to comply with this standard. • Complying with this requirement is or would be a burden on my business. If the respondent felt there would be a burden to their business, they were given an open response field to explain why. Average Level of Agreement 4.61 4.54 4.54 4.59 4.62 4.51 4.43 2.47 2 1.66 1 7 1.63 I 1.6 11.8111 3.1 3.2 3.33. 7 3.8 •I understand what actions I would need to take for my business to comply with this standard. •Complying with this requirement is or would be a burden on my business. Respect. Excellence. Trust. Service. Page 8 of 14 3.1—Client visits. Add new limits on the number of people permitted on site at once. For example, a regulation that only 5 clients are permitted at one time. 3.2—Size of outdoor activities. Add new limitations on the size of outdoor activities associated with a home occupation. For example, a regulation limiting the amount of square footage that home business activities can occupy outside. 3.3— Hours of outdoor activities. Add new limitations on the time of day when outdoor activities associated with a home occupation can occur. For example, a regulation that outdoor activities associated with a home occupation cannot occur between 6pm and 7am. 3.4—Amplified sound. Add new limitations on amplified sound and music. For example, a regulation that electric-powered speakers are banned in association with a home occupation. 3.5— Nonpersonal vehicles. Add new limitations on the number of nonpersonal vehicles associated with the home occupation that can be parked outside the home. For example, a regulation that only 1 nonpersonal or commercial vehicle associated with the home occupation is permitted to be parked outside the home. 3.6— Hazardous materials. Add new limitations on the hazardous materials associated with the home occupation. For example, a regulation saying that certain hazardous materials are not permitted or limited to a certain amount that can be stored on site. 3.7— Flag lots. Add new limitations on flag lots. For example, regulations that would ban outdoor activity or further limit the number of clients permitted in association with a home occupation on a flag lot. 3.8— Delivery vehicles. Add new limitations on delivery vehicles. For example, a regulation saying deliveries to the home occupation cannot occur if the delivery vehicle would be a large semi-truck. On average, each of the proposed concepts—except for one— performs better in terms of understandability than Subcriterion 1. However, since respondents ranked Subcriterion 1 as relatively easy to understand, the difference is small. In terms of the impact to the business, respondents generally perceived the proposed concepts as being about as burdensome as the existing requirements in Section 2. The biggest exception is when respondents are asked about introducing additional limitations on flag lots. This ranked as both the most difficult to understand and the most burdensome. In terms of understandability, the survey did not explain what the term "flag lot" means, which staff acknowledges as an oversight that should have been better explained in the survey. The written responses for this item indicate that at least some of the respondents did not understand what a flag lot is. With respect to the responses indicating that the flag lot concept is more of a burden, staff notes that this was the only question where respondents were given a "not applicable" option instead of simply agreeing or disagreeing, since flag lot requirements would only apply to certain properties. 106 respondents, or about 67%, chose the N/A option when asked about the level of burden for this concept. The inclusion of the N/A option was an intentional choice by staff to hear more directly from people who have flag lots about the level Respect. Trust. Page 9 of 14 of perceived burden. Since people who would not be directly impacted could respond with N/A instead of choosing an option on the scale, the average was likely pushed up by people who would be impacted. Section 4—Feedback At the end of the survey, respondents were given an optional open form to provide general feedback about the project. About half of respondents filled out the form. Their responses ranged in tone, with some being supportive of the project overall, some expressing skepticism, and many warning the City to be careful about imposing new restrictions on businesses without carefully considering the impacts. The responses are attached to this report as part of Attachment 3. DISCUSSION Home Occupation Regulation Concepts Subcriterion (1) articulates a goal of retaining neighborhood character and peaceful enjoyment of the neighborhood by those living in close proximity to a home occupation. Staff explored several different ways of achieving this regulatory goal through requirements that are objective and measurable, which were based on existing code enforcement practices and refined by the first work session with the Planning Commission. Seven potential new code concepts were included in the survey sent to home occupation business license holders. Draft code amendments are attached as Attachment 2. 1. A limit on the number of clients who can be on site at once. During the April 1 study session, several City Councilors expressed support for the concept of limiting the number of clients who could visit the site at once. Other Councilors expressed some reservations about the impact this standard could have on businesses that might have a high number of clients but still produce low impact to the neighborhood. In the survey, respondents generally agreed that this limitation would not be a burden to their business, although some did say that a limit of five might be too low for their business (see Attachment 3). Proposed draft code language (Attachment 2): No more than five clients, including persons accompanying clients, are permitted at the dwelling where the business occurs at the same time. Staff is looking for direction from the Commission regarding the number of clients permitted at one time at a home occupation business. In the potential draft code language excerpted above, staff has proposed a limit of five clients; while this specific number of clients was initially proposed as a placeholder number for the survey, most of the survey respondents nonetheless indicated that they could comply with a five-client limitation, with some exceptions. Is there any additional information that the — Respect. Excellence. Trust. Service. Page 10 of 14 Commission would like to consider before establishing the maximum number of clients allowed to visit a home occupation business? 2. A limit on the number of nonpersonal vehicles parked on site. At the Council study session, Councilors expressed that neighborhood impacts could be limited if work and/or commercial vehicles were mostly confined to the property where the home- based occupation was located. They also expressed the importance of keeping such vehicles from clogging up on-street parking in residential neighborhoods. Feedback from Code Enforcement staff was that the most straightforward way to enforce this in practice would be to use logos or commercial markings that clearly identify a vehicle as associated with the home occupation. Proposed draft code language (Attachment 2): No more than one vehicle per home occupation business is permitted to be parked outside of the property where the business occurs. Vehicles associated with a home occupation business will be identified by the presence of visible company or commercial markings on the exterior of the vehicle. Staff is looking for direction from the Commission regarding the number of vehicles permitted to be parked off the property. In the survey, most respondents said they do not park any commercial vehicles at home, but of the ones that do, most say they have one or two. In the past, Code Enforcement has encountered outlier cases where a home occupation business has three or more nonpersonal vehicles parked at or near the home. 3. Limiting outdoor activities associated with a home occupation. The concept of an outright ban on outdoor activity was initially proposed by staff, as there is a standing internal policy to not allow outdoor activities associated with a home occupation when enforcing Subcriterion (1). When this concept was discussed with the Neighborhood Chairs Committee (NCC), staff received feedback that such a ban could be overly- restrictive for home occupations. Staff received similar feedback from the Commission when this concept was discussed at the work session on January 27. In response to this input, staff began to instead consider two distinct concepts: one that would limit outdoor home occupation business activity during certain times of the day, and one that would limit the physical size of outdoor activities associated with a home occupation. As indicated above, both of these concepts were included in the home occupation survey, and respondents generally indicated that they understood the concepts and that such limitations would not be a burden on their business. Staff also presented both of these concepts to the City Council at the study session on April 1. At this meeting, the Council directed staff to return to the initial concept of placing an outright ban on all outdoor activities associated with a home occupation Respect. Trust. Page 11 of 14 because they are more likely to have impacts to neighbors and due to the difficulty of creating standards that can effectively limit the impacts and be enforced. Proposed draft code language (Attachment 2): Outdoor activities associated with the business are not permitted. 4. Restricting amplified sound. Respondents to the survey generally agreed restrictions on amplified sound would not be a burden to their business. The City Council's feedback was that, if possible, it would be best for the City to apply the general nuisance ordinance to home occupations rather than limiting speakers specifically for home occupations. Restricting or banning outdoor activities, limiting the number of clients, and other measures may also reduce noise levels without the need for a specific ban on amplified noise. In light of this direction from Council, staff suggests adopting language that makes it clear to home occupation applicants that noise restrictions are in place based on the existing public nuisance rules. Potential draft code language (Attachment 2): The City's public nuisance rules (LOC 34.08, LOC 34.10) apply to home occupations, and any complaints of a public nuisance related to a home occupation shall be treated the same as any other public nuisance. Though simply eliminating Subcriterion (1) from the use-specific standards for home occupations would likely result in noise complaints related to home occupations being treated like any general nuisance, staff suggests making it explicit within the use-specific standards for home occupations that the City's public nuisance rules apply to home occupations. Adopting the code language proposed above and in Attachment 2 would provide additional clarity for owners of home occupation businesses, neighbors, and the general public regarding the noise regulations that apply to home occupations. 5. Placing additional restrictions on flag lots. The initial concept of placing additional restrictions on home occupations on flag lots resulted from Code Enforcement staff's experience with home occupations in such locations. Code Enforcement staff indicated that, because flag lots have a higher likelihood to abut more properties and utilize relatively narrow shared access lanes, home occupations on flag lots can have a larger impact on the surrounding neighborhood. On the survey, respondents were asked about the idea of further limiting client visitation and outdoor activities. This idea ranked as the hardest to understand and the most difficult to comply with (although this partly reflects a selection bias, because those not living on a flag lot were allowed to choose "N/A"). Nevertheless, several respondents raised concerns over the fairness of treating flag lots differently from other properties. Staff then presented this concept to the City Council at the study session on April 1. The Council expressed concern that limiting home occupations on flag lots could result in — Respect. Excellence. Trust. Service. Page 12 of 14 disparate impacts for home occupation businesses on such lots, and conveyed that they did not want to be overly punitive towards such business owners. Based on these concerns, Council directed staff to remove the flag lot concept from consideration for the proposed draft code amendments. The proposed draft code amendments are consistent with this direction, and do not include language that would regulate home occupations located on flag lots differently than other home occupations (Attachment 2). 6. Restricting the size of delivery trucks. At the January 27 work session, the Commission discussed the concept of limiting deliveries to home occupation businesses based on the time of the delivery. Based on internal discussion with Code Enforcement staff, who felt that regulating based on time of day would be challenging and has experience with large trucks providing deliveries to home occupations while blocking streets and access to neighborhood properties, staff pivoted to regulating the size of truck instead. Staff had initially considered concepts that would limit deliveries from large trucks to a home occupation. However, preliminary survey feedback indicates that the delivery of appliances and furniture using larger trucks can be relatively routine activity and may not be out of character within a residential neighborhood. Based on this feedback, the concept was further refined to target the restriction of tractor-trailers. Such a restriction would still permit deliveries from box trucks, which are more compatible with neighborhood streets and, as survey respondents point out, are relatively common in residential neighborhoods. However, at the April 1 study session, the Council expressed skepticism that it would be practical for home occupation owners to be able to control the type of vehicle deliveries were coming from, and directed staff to remove this concept from the code amendments. The proposed draft code amendments are consistent with this direction, and do not include language that would regulate delivery trucks (Attachment 2). 7. Restricting hazardous substances. When the Planning Commission previously discussed the general concept of limiting emissions from home occupation businesses, Code Enforcement staff mentioned that it would be hard to measure such emissions (and thus hard to enforce any violations of such a standard). This concept has since evolved to more directly address the presence of hazardous substances by adding a restriction on hazardous substances to the home occupation regulations. Among peer cities, it is common to ban or restrict the use of hazardous substances. This concept would reference the definition of hazardous materials already in LOC 50.10.003.2, which in turn refers to the definition provided in state law (ORS 435.005): — Respect. Excellence. Trust. Service. Page 13 of 14 Hazardous Substances:Any substance listed or described as hazardous in ORS Chapter 453 (Hazardous Substances). "Hazardous substances"are toxic, corrosive, irritants, strong sensitizers,flammable, combustible, or generate pressure through decomposition, heat or other means. Hazardous substances or mixture of substances may cause substantial personal injury or illness during, or as a proximate result of any customary or reasonably foreseeable handling or use. In the survey, respondents generally agreed that this would not be a burden, but some expressed that they needed clarity on what constitutes a hazardous substance. The ORS definition was not provided in the survey, and it does explicitly state what kinds of substances are considered "hazardous." Potential draft code language (Attachment 2): Any substance listed or described as hazardous in ORS Chapter 453 (Hazardous Substances) is not permitted at the property where the business occurs. Potential Uses to Reclassify as other than Home Occupations In doing research and public outreach for this project, staff has identified two agricultural uses that may be more appropriate to regulate separately from other home occupations: • Farm stands are currently allowed in some nonresidential zones and are defined as a temporary or permanent structure used for the sale of fresh produce and seasonal items, including flowers, holiday trees, and wreaths. (LOC 50.10.003.2). • Wineries are not expressly defined in the code. This use typically involves rows of grape vines on a site, along with areas for serving customers wine and other food or beverages, either indoors or outside. While these uses can be appropriate in residential zones under certain circumstances, they may also produce more impacts on surrounding residential character than other types of home occupations. For instance, farm stands and wineries may take up more space outside, require later operating hours, or attract more customers than a residence or even a typical home occupation. As such, it may not be appropriate to classify these uses as home occupations. One potential way to address this issue would be to allow farm stands and wineries within certain residential zones as either an outright permitted use or on a conditional basis. Additional use-specific standards could be added to LOC 50.03.003, as necessary. (In order to minimize the impact of this potential change on existing businesses, staff recommends that any existing home-based farm stands or wineries be provided with a concurrent path to seek outright or conditional use approval along with any such code amendments.) Staff asked for direction from Council regarding whether to explore additional regulations specific to home-based farm stands and wineries as a part of the larger effort to update the — Respect. Excellence. Trust. Service. Page 14 of 14 use-specific standards for home occupations. They generally agreed that staff should continue to research this idea and present code alternatives to the Commission at a future date. REVISED PROJECT SCHEDULE To provide enough time for staff to properly research and craft code updates, the project schedule has been revised from what was originally presented to the Commission at the January 27 work session. The updated tentative schedule is below. Home PCWS CCWS PCWS PCWS PC PC CCPH Occupation #1 #2 #3 Hearing Findings Code Update Jan. 27, Apr. 1, Apr. 14, June 9, July 14, July 28, Sept. 2025 2025 2025 2025 2025 2025 16, 2025 Concepts Draft Code Hearings»» ATTACHMENTS 1. Copy of Survey sent to Home Occupation License Holders, 2/26/2025 2. Draft Code Amendments, 3/27/2025 3. Responses to Survey, 3/19/2025 4. Breakdown of Top Home Occupation Categories Respect. Excellence. Trust. Service. 3/19/25, 1:32 PM New Submission I g Home Occupation Survey I,Go/ The City of Lake Oswego has long allowed residents to operate a business out of their home, depending on the type of business activity and how the business is operated. Such businesses conducted from a residential dwelling unit are commonly referred to as home occupations. This is distinct from an employee of a business headquartered offsite who works from home. The City is currently exploring updating its zoning regulations for home occupations, as certain current standards are difficult to enforce because they use subjective language. In particular, the focus of this code update is to replace one of the standards for home occupations (LOC 50.03.004.1.b.ii), which reads: The[home occupation]use does not alter the residential character of the neighborhood nor infringe upon the right of residents in the vicinity to the peaceful enjoyment of the neighborhood. (LOC 50.03.004.1.b.ii(1)) Though the idea may seem reasonable, in practice, concepts such as "residential character" and "peaceful enjoyment" of the neighborhood lack clarity and are not measurable.As a result, home occupation applicants, the public, and Code Enforcement staff are unsure specifically what home occupation businesses can or cannot do. The purpose of this project is to replace this standard (LOC 50.03.004.1.b.ii(1)) with new code language that distills the concepts of neighborhood character and peaceful enjoyment of the neighborhood into measurable, objective standards that provide a clear path for compliance and enforcement. This survey is intended for current and past holders of home occupation licenses in Lake Oswego. The questions in this survey will ask you about your business, how easy you find the existing regulations to understand and comply with, and whether you would be able to understand and comply with any of the proposed replacement regulations. Your feedback is invaluable in shaping updated standards, and we sincerely appreciate your time and participation! This survey should take less than 15 minutes to complete. Section 1 — Background Info These questions are intended to provide context to answers you provide in the next sections. Answering is optional. This poll is anonymous and your answers will not be used for enforcement purposes or to identify you. Answering honestly will help the City determine reasonable restrictions for home occupations by allowing us to understand existing conditions. 1.1 — Do you have a home occupation business license in Lake Oswego? Q Yes Q No Q I did in the past but not now Q I haven't had one, but I'm interested in getting one in the future LU 25-0002 ATTACHMENT 1/PAGE 1 OF 7 https://www.ci.oswego.or.us/formslf/PHOS 1/7 3/19/25, 1:32 PM New Submission 1.2 —What kind of business do you operate? 1.3—Are/would there be nonpersonal vehicles associated with your business parked at your home? Yes No 1.4— Does/would operating your business from home save you money compared to operating elsewhere? Q Yes Q No n Unsure Section 2 — Existing Requirements Lake Oswego currently has a number of special use standards that apply to home occupation businesses. Answering the questions below will help the City establish a baseline for how easy the existing requirements are to understand and comply with. The selected standards below are taken directly from the use-specific standards for home occupations within the Lake Oswego Code (50.03.004.1.b.ii). RATING SCALE Strongly Disagree— Disagree— Unsure —Agree — Strongly Agree 1 2 3 4 5 2.1 —The use does not alter the residential character of the neighborhood nor infringe upon the right of residents in the vicinity to the peaceful enjoyment of the neighborhood. (LOC 50.03.004.1.b.ii(1)) I understand what actions I would need to take for my business to comply with this standard.* 1 2 3 4 5 Complying with this requirement is or would be a burden on my business.* 1 2 3 4 5 If there is or would be a burden on your business, please explain: LU 25-0002 ATTACHMENT 1/PAGE 2 OF 7 https://www.ci.oswego.or.us/formslf/PHOS 2/7 3/19/25, 1:32 PM New Submission 2.2— No persons other than family members who reside at the dwelling may be employed or otherwise work in the home occupation, except persons performing housekeeping, yard maintenance, or other domestic services for the dwelling where the business occurs. (LOC 50.03.004.1.b.ii(3)) I understand what actions I would need to take for my business to comply with this standard.* O 1 02 03 04 05 Complying with this requirement is or would be a burden on my business.* O 1 02 03 04 05 If there is or would be a burden on your business, please explain: 2.3— No outside storage of goods or materials other than vegetation. (LOC 50.03.004.1.b.ii(4)) I understand what actions I would need to take for my business to comply with this standard.* O 1 02 03 04 05 Complying with this requirement is or would be a burden on my business.* O 1 02 03 04 05 If there is or would be a burden on your business, please explain: 2.4— No more than 25% of the aggregate floor area on the lot is devoted to nonresidential use, except that an entire dwelling unit or portion thereof may be used for short-term rental lodging; an accessory structure may be used, provided the provisions of this subsection are met. (LOC 50.03.004.1.b.ii(5)) I understand what actions I would need to take for my business to comply with this standard.* O 1 02 03 04 05 Complying with this requirement is or would be a burden on my business.* O 1 02 03 04 05 LU 25-0002 ATTACHMENT 1/PAGE 3 OF 7 https://www.ci.oswego.or.us/formslf/PHOS 3/7 3/19/25, 1:32 PM New Submission If there is or would be a burden on your business, please explain: Section 3 — Potential Replacements The City would like to replace the following language within the existing use-specific standards for home occupations: The[home occupation]use does not alter the residential character of the neighborhood nor infringe upon the right of residents in the vicinity to the peaceful enjoyment of the neighborhood. (LOC 50.03.004.1.b.ii(1)) The above standard is vague and has proven to be difficult to enforce. The City's goal is to replace this language with new standards that capture the ideas of not altering the residential character of a neighborhood nor infringing on a neighbor's peaceful enjoyment of the neighborhood in ways that are more clear, objective, and measurable. The City is interested in your thoughts for how to replace this standard. Please provide your feedback on a few different ideas for new standards, below. Responses from this survey will be used to develop code amendments that will eventually be proposed to the Planning Commission and City Council. Please keep in mind that the questions below are intended to represent higher-level code concepts. More specific code language will be refined based on input from the public, the Planning Commission, and City Council, prior to a public hearing tentatively scheduled for May 28, 2025. 3.1 —Add new limits on the number of people permitted on site at once. For example, a regulation that only 5 clients are permitted at one time. I understand what actions I would need to take for my business to comply with this standard.* O 1 02 03 04 05 Complying with this requirement is or would be a burden on my business.* O 1 02 03 04 05 If there is or would be a burden on your business, please explain: 3.2—Add new limitations on the size of outdoor activities associated with a home occupation. For example, a regulation limiting the amount of square footage that home business activities can occupy outside. I understand what actions I would need to take for my business to comply with this standard.* O 1 02 03 04 05 LU 25-0002 ATTACHMENT 1/PAGE 4 OF 7 https://www.ci.oswego.or.us/formslf/PHOS 4/7 3/19/25, 1:32 PM New Submission Complying with this requirement is or would be a burden on my business.* O 1 02 03 04 05 If there is or would be a burden on your business, please explain: 3.3—Add new limitations on the time of day when outdoor activities associated with a home occupation can occur. For example, a regulation that outdoor activities associated with a home occupation cannot occur between 6pm and 7am. I understand what actions I would need to take for my business to comply with this standard.* O 1 02 03 04 05 Complying with this requirement is or would be a burden on my business.* O 1 02 03 04 05 If there is or would be a burden on your business, please explain: 3.4—Add new limitations on amplified sound and music. For example, a regulation that electric-powered speakers are banned in association with a home occupation. I understand what actions I would need to take for my business to comply with this standard.* O 1 02 03 04 05 Complying with this requirement is or would be a burden on my business.* O 1 02 03 04 05 If there is or would be a burden on your business, please explain: 3.5—Add new limitations on the number of nonpersonal vehicles associated with the home occupation that can be parked outside the home. For example, a regulation that only 1 nonpersonal or commercial vehicle associated with the home occupation is permitted to be parked outside the home. LU 25-0002 ATTACHMENT 1/PAGE 5 OF 7 https://www.ci.oswego.or.us/formslf/PHOS 5/7 3/19/25, 1:32 PM New Submission I understand what actions I would need to take for my business to comply with this standard.* O 1 02 03 04 05 Complying with this requirement is or would be a burden on my business.* O 1 02 03 04 05 If there is or would be a burden on your business, please explain: 3.6—Add new limitations on the hazardous materials associated with the home occupation. For example, a regulation saying that certain hazardous materials are not permitted or limited to a certain amount that can be stored on site. I understand what actions I would need to take for my business to comply with this standard.* O 1 02 03 04 05 Complying with this requirement is or would be a burden on my business.* O 1 02 03 04 05 If there is or would be a burden on your business, please explain: 3.7—Add new limitations on flag lots. For example, regulations that would ban outdoor activity or further limit the number of clients permitted in association with a home occupation on a flag lot. I understand what actions I would need to take for my business to comply with this standard.* O 1 02 03 04 05 Q NA Complying with this requirement is or would be a burden on my business.* O 1 02 03 04 05 Q NA If there is or would be a burden on your business, please explain: LU 25-0002 ATTACHMENT 1/PAGE 6 OF 7 https://www.ci.oswego.or.us/formslf/PHOS 6/7 3/19/25, 1:32 PM New Submission 3.8—Add new limitations on delivery vehicles. For example, a regulation saying deliveries to the home occupation cannot occur if the delivery vehicle would be a large semi-truck. I understand what actions I would need to take for my business to comply with this standard.* 01 02 03 04 05 Complying with this requirement is or would be a burden on my business.* 01 02 03 04 05 If there is or would be a burden on your business, please explain: Section 4 — Feedback Form 4.1 — Do you have any general feedback on this project? Submit Save as Draft LU 25-0002 ATTACHMENT 1/PAGE 7 OF 7 https://www.ci.oswego.or.us/formslf/PHOS 7/7 Draft 03/27/2025 LOC 50.03.004 Accessory Structures and Uses 1. Accessory Uses a. General Standards /// b. Standards for Specific Uses i. Farm Stand. As an accessory use, farm stands are limited to one per site with a maximum size of 800 sq. ft. floor area. ii. Home Occupation.A home occupation may be conducted where allowed by other provisions of this Code if the following conditions are continuously complied with . {1)The use does not alter the residential character of the neighborhood nor infringe Upon thc right of residents in thc vicinity to thc peaceful enjoyment of the neighborhood. (12)A current and valid business license is maintained. (24) No persons other than family members who reside at the dwelling may be employed or otherwise work in the home occupation, except persons performing housekeeping,yard maintenance, or other domestic services for the dwelling where the business occurs. (3) No more than five clients, including persons accompanying clients, are permitted at the dwelling where the business occurs at the same time. L) No more than one vehicle per home occupation business is permitted to be parked outside of the property where the business occurs. Vehicles associated with a home occupation business will be identified by the presence of visible company or commercial markings on the exterior of the vehicle. (5) Outdoor activities associated with the business are not permitted. (64) No outside storage of goods or materials other than vegetation. (7)Any substance listed or described as hazardous in ORS Chapter 453 (Hazardous Substances) is not permitted at the property where the business occurs. (8)The City's public nuisance rules (LOC 34.08, LOC 34.10) apply to home occupations, and any complaints of a public nuisance related to a home occupation shall be treated the same as any other public nuisance. (95) No more than 25%of the aggregate floor area on the lot is devoted to nonresidential use, except that an entire dwelling unit or portion thereof may be used for short-term rental lodging; an accessory structure may be used, provided the provisions of this subsection are met. (106) Marijuana facilities, psilocybin service centers, and psilocybin production are prohibited. (117) Short-term rentals shall meet the following additional standards: LU 25-0002 ATTACHMENT 2/PAGE 1 OF 2 Draft 03/27/2025 (a)A person who owns a lot containing a short-term rental (primary or secondary dwelling unit) must maintain their primary residence on the lot.The owner is not required to be on the lot when the dwelling is rented. (b) No other commercial uses are allowed in conjunction with or accessory to a short-term rental. The short-term rental shall not be marketed for group events such as weddings, classes, or similar events,for example. /// LU 25-0002 ATTACHMENT 2/PAGE 2 OF 2 03/19/2025 Section 1—Background Information Survey Language: These questions are intended to provide context to answers you provide in the next sections. Answering is optional.This poll is anonymous and your answers will not be used for enforcement purposes or to identify you. Answering honestly will help the City determine reasonable restrictions for home occupations by allowing us to understand existing conditions. 1.1 —Do you have a home occupation license in Lake Oswego? Do you have a home occupation license in Lake Oswego? 160 152 140 120 100 80 60 40 20 3 2 0 ■Yes ■No ■I did in the past but not now 1.2 —What kind of business do you operate? Responses: 1. 1 person (me) Manufacturer's Rep. High Tech B2B 2. 1:1 tutoring for reading and spelling, specialized for dyslexia. 3. A non profit industry trade 4. A realtor 5. A Travel Agency 6. Accounting 7. Accounting 8. Accounting& consulting 9. Adult Care Home 10. Affordable housing consulting with program compliance auditing. 11. Air BNB and counseling practice 12. Architectural firm. 13. Architecture Firm LU 25-0002 ATTACHMENT 3/PAGE 1 OF 48 03/19/2025 14. Art 15. Art 16. Art Conservation and Restoration services 17. Art pottery 18. Artisan (sewing) 19. Artisan business- blacksmithing 20. Attorney Office 21. Basically I do not conduct business out of my home. I have just kept the license to get some items to help non profits. No items are stored at my home. 22. Bookkeeping and accounting services 23. Bookkeeping Services 24. Boutique service for toy companies; developing soft goods for manufacturing 25. business consulting 26. Business office for Speech Language Pathology practice. Patients are seen off sight .in professional office.space. 27. Career and life coaching 28. Civil engineering 29. Climate change consulting 30. conference management company 31. Construction 32. Consulting 33. Consulting 34. Consulting 35. consulting 36. consulting 37. Consulting 38. Consulting 39. Consulting 40. Consulting 41. Consulting 42. Consulting 43. Consulting 44. Consulting and advisory work. 45. Consulting and coaching 46. Consulting and real estate investmtents. 47. Consulting business 48. consulting, all done via video appts. 49. Design 50. Development and dissemination of training software. 51. Digital marketing 52. e-commerce 53. Educational Consulting It's me on my computer doing zoom mostly and a lot of travel to clients. LU 25-0002 ATTACHMENT 3/PAGE 2 OF 48 03/19/2025 54. engineering consultant 55. Family home daycare 56. Film production, predominately editing 57. Financial Consulting Services 58. Firearms dealer 59. Floral design 60. Florist 61. Freelance Calligraphy& Illumination (i.e. laying gold/palladium leaf) -an art studio. 62. General contractor 63. General contrator for Residential and small commercial 64. Geological Services Consulting 65. Geology& hydrology consulting 66. Graphic and Web Design 67. Graphic design services and e-commerce-greeting cards 68. Graphic Design Studio 69. Haberdashery. Extremely small, high end hat maker. And to elaborate on the next question never has or ever will be a vehicle I r any foot traffic for that matter at my residence for business. 70. I am a freelance translator 71. I am a landscape designer I also have an onsite apt.that I rent out. 72. I am a licensed architect operating as a single member LLC 73. I am a painting teacher and I have some kids dropped off here after school and others walk from school to paint. This is my livelihood. Your question about the number of cars does not allow for any clarification, so I am writing it in here. On some days I have two extra cars in my driveway which is huge and some days there might be one car on the street. But I have LO high school kids and this church up the street congregants all across the front of our property nearly every single day but Saturday and days off from school. 74. I am a registered patent agent licensed to practice patent law before the US Patent and Trademark Office. I draft,file, and prosecute patent applications for clients that are remote. Some local, and most located around the country. 75. I am a reseller of power back up systems. I do not keep inventory, it's all done electronically. 76. I have a coaching business and a telehealth psychology business. 77. I have a very small marketing consultant business.All remote and online business. 78. I operate a design agency that is registered here in lake Oswego and has 3 employees (inlcuding myself).The other 2 employees are in Oklahoma and New York respectively. We operate 100% remotely. 79. I operate a portrait photographer business,typically outdoors and not in my home. 80. I'm a technology consultant- I help business owners find and optimize their online platforms and software they use. 81. I'm a therapist. I have an office down the street, so I have two licenses. 82. Income tax preparation services 83. Individual - parttime consultancy LU 25-0002 ATTACHMENT 3/PAGE 3 OF 48 03/19/2025 84. Informatics Consulting 85. interior design 86. Interior Design 87. Interior design 88. Interior Design 89. Interior Design 90. Interior design consultant 91. Interior Design services 92. investment management 93. IT consulting services 94. Jewelry design and construction of one of a kind pieces. 95. Language and location based services 96. Law office 97. Law Practice and Family Office 98. Legal editing 99. Licensed Massage Therapy. One person usually from Lake Oswego or West Linn parked in my driveway at a time. 100. Lumber Sales 101. Mail order&consulting 102. Management consulting 103. Management of rental properties, no visitors. 104. Manufacturer's Representative 105. Manufacturing and Import of Luxury Tabletop Products 106. marketing and branding agency 107. mediation services 108. Medical Expert Witness 109. Musical instrument manufacturing 110. None. I live in a large condo building and work from home as a remote employee. But I have opinions and included them below. 111. Nonprofit 112. Nutrition Consulting 113. Occasional freelance graphic design. 114. On line non profit work 115. Online religious educational services. 116. Owner and sole proprietor of one-person LLC, retired professor performing part-time statistical consulting in education policy 117. Pet sitting 118. Physical Health Care 119. Physical Therapy 120. pool service 121. private art teacher, mainly for kids 122. Private Investment management for a family owned corporation. 123. Production of turned wood products and finishes. LU 25-0002 ATTACHMENT 3/PAGE 4 OF 48 03/19/2025 124. Professional Life Coaching 125. Psychology alternative office. I travel the country and write reports in my home. No direct client contact in home. 126. Psychotherapy via telehealth platform. 127. Public finance consulting 128. Remote Accounting Services. 129. Residential Construction but no customers come to the door 130. Residential sub-contractor.Tile and stone installation. 131. retail beverage sales (water,juice, coffee) 132. Risk Management 133. Roofing contractor/bookkeeping office only Yard elsewhere 134. Small Business Accounting 135. Software 136. software consulting 137. Software design services 138. Software developer 139. Software engineering with internet-based sales. 140. Software safety consulting 141. Speech-language-auditory therapy 142. Telehealth psychiatric services 143. telephone coaching 144. Timing systems, software, consulting 145. Travel Agency 146. Trustee, receiver, consulting. Management of owned industrial real estate . 147. Tutoring 148. Tutoring and Translation Services 149. Video Production company 150. Virtual consulting business 151. We are a non-profit working primarily in developing nations. 152. We own an aircraft rental business. Our aircraft are located at the Aurora airport. Our home office occupies 7%of our total footprint. Nobody comes to our home. It's simply a computer with internet, a phone and a printer. We have one vehicle for business travel mostly to and from the airport. 153. We own small winery and we manage the administration/business operations out of our house 154. Website design, graphic design, branding, and marketing business 155. Winery tasting room 156. writing LU 25-0002 ATTACHMENT 3/PAGE 5 OF 48 03/19/2025 1.3 —Are/would there be nonpersonal vehicles associated with your business parked at home? Are/would there be nonpersonal vehicles associated with your business parked at your home? Idir* 145,92% ■Yes ■ No If so, how many? How many nonpersonal vehicles do you have parked at home? 7 6 6 5 4 4 3 1 1 ■1 ■2 ■4 or more No answer LU 25-0002 ATTACHMENT 3/PAGE 6 OF 48 03/19/2025 1.4 —Does/would operating your business from home save you money compared to operating elsewhere? Does/would operating your business from home save you money compared to operating elsewhere? 5,3% 8,5% ■Yes • No • Unsure If so, could you estimate how much? How much money are you saving by operating your business from home? 60 53 50 40 33 29 30 24 20 5 Number of Respondents* 7$0-999/mr $1,000-1,999/mo •$2,000-2,999/mo $3,000/mo or more •No answer Section 2—Existing Requirements Survey Language: Lake Oswego currently has a number of special use standards that apply to home occupation businesses. Answering the questions below will help the City establish a baseline for how LU 25-0002 ATTACHMENT 3/PAGE 7 OF 48 03/19/2025 easy the existing requirements are to understand and comply with. The selected standards below are taken directly from the use-specific standards for home occupations within the Lake Oswego Code (50.03.004.1.b.ii). 2.1—The use does not alter the residential character of the neighborhood nor infringe upon the right of residents in the vicinity to the peaceful enjoyment of the neighborhood. (LOC 50.03.004.1.b.ii(1)) Average Level of Agreement 5 4.42 4.5 4 3.5 3 2.5 2 1.6 1.5 1 2.1 ■I understand what actions I would need to take for my business to comply with this standard ■Complying with this requirement is or would be a burden on my business Distribution of Answers "I understand what actions I would need to take for my business to comply with this standard" 120 109 100 80 60 40 20 19 20 5 4 0 2.1 ■1-Strongly Disagree ■2-Disagree ■3-Unsure 4-Agree ■5-Strongly Agree LU 25-0002 ATTACHMENT 3/PAGE 8 OF 48 03/19/2025 Distribution of Answers "Complying with this requirement is or would be a burden on my business" 120 107 100 80 60 40 24 18 20 8 1 0 2.1 ■1-Strongly Disagree ■2-Disagree 3-Unsure 4-Agree ■5-Strongly Agree Open Feedback Form: If there is or would be a burden on your business, please explain: Responses: 1. Do I need to hide the equipment in my garage as it can be seen when garage door open. It is usually closed. 2. I am unsure as to the definition of"infringe" or"peaceful enjoyment." I work on a computer and make phone calls in my home. If I meet with a client it is either via Zoom or at a business establishment/restaurant in L.O.. I do not see how these activities would infringe upon the rights of residents in the vicinity. Still, my interpretation may be different than others. No, if I was leaf blowing as part of my profession that would be a more clear issue! 3. I basically just work at home and am self employed,there is no effect on the neighborhood. 4. I do not think my business alters the residential character of the neighborhood, nor the right of residents and their peaceful enjoyment of the neighborhood. I've never had any complaints for either of my endeavors. 5. I don't know what the standard is so it's difficult to know if it would be a burden or not. As a consultant, the only impact to my neighbors is an additional car parked in my driveway. 6. I only see 3-4 patients a day usually only 4 days a week.They park in front of my house and are only here for 1-2 hours each.They have speech, language, attention regulation and/or auditory processing challenges. Even my young patients typically do not make a lot of noise. or infringe on neighbors' well-being. 7. I operate my business from home, on my computer.Any additional legislation that I would need to comply with or documentation I would need to provide would distract from the core requirement I have wiith running my company 8. I understand that"peaceful enjoyment" refers to noise. But how much noise, how frequently, and at what times of the day is unclear. I make far less noise, less frequently, and not outside normal business hours of the whine and roar of landscaping tools, but because I am a home business someone could conceivably complain about me. LU 25-0002 ATTACHMENT 3/PAGE 9 OF 48 03/19/2025 9. I will answer in the opposing question, my business causes zero disruption,traffic or any burden on myself, neighbors or even the occasional deer. Still not sure why I have to pay the city for a tiny almost invisible business other than a simple city money grab! 10. If we could not operate from home, we would have significant expenses for renting or leasing, commuting, setting up new computers, office furnishings etc. All of which we have in our home already and no need to commute etc. We do not have extra vehicles parking in the neighborhood, no signs, no nothing to show or indicate our business location. So, not sure how the LO rules or rights would play out in our situation. 11. It is just me. Only me. I'm trying to make enough to cover soccer fees and the like. Please help a mama just be a mama. 12. My clientele are highly paid professionals and come in one at a time, and I'm merely parked for the duration of their massage and then leave quietly and with only friendly interactions and are most often residence of Lake Oswego. 13. My wife has terminal cancer. I work from home and care for her. 14. My work at home is entirely performed within the home. There are no exterior impacts and no need to accommodate visiting clients. All client contact is accomplished elsewhere, usually in the offices of the client. 15. My work environment consists of a cell phone, laptop and desk.That is all my business environment requires. 16. n/a 17. N/A 18. n/a 19. NA, in the 20 or so years I have had my business I have never had a customer come to my home. 20. No 21. no burden whatsoever 22. No burden. Business services are provided online; home is used for business administration purposes. 23. No effect 24. No one in my neighborhood even knows I run a business out of my home therefore it cannot have the impacts you are referring to. 25. No signage, no sales from my location. No business vehicle. 26. None. My work in no way affects the meighborhood 27. Not sure what the standard requires. 28. We have adequate off street parking and only operate 12-5 on Saturday April-October. We do Not do special events.All activity is on our back Patio with no on street presence. 29. Well, I was told by the city my business might not be allowable as a home business and I may need to close it.This was 2 years ago.As a result, I found a commercial building to rent. I now mainly receive business mail at my home address. I do occasionally work from home on the computer from home. We I contacted the city offices I was told I still needed to have a home business license in Lake Oswego. I think it is not fair to require this of me, but not to require it from people who work from home for other businesses. It seems like a punitive effort on small business or just a way to get money from me, since it would be hard to enforce for a larger business that has people working from home. I would like to see the logic and reasoning spelled out clearly, and some equitable treatment. LU 25-0002 ATTACHMENT 3/PAGE 10 OF 48 03/19/2025 30. Zero impact to my business. 2.2—No persons other than family members who reside at the dwelling may be employed or otherwise work in the home occupation, except persons performing housekeeping,yard maintenance, or other domestic services for the dwelling where the business occurs. (LOC 50.03.004.1.b.ii(3)) Average Level of Agreement 5 4.55 4.5 4 3.5 3 2.5 2 1.76 1.5 1 2.2 •I understand what actions I would need to take for my business to comply with this standard •Complying with this requirement is or would be a burden on my business Distribution of Answers "I understand what actions I would need to take for my business to comply with this standard" 140 120 115 100 80 60 40 25 20 5 11 1 0 2.2 •1-Strongly Disagree •2-Disagree •3-Unsure ■4-Agree ■5-Strongly Agree LU 25-0002 ATTACHMENT 3/PAGE 11 OF 48 03/19/2025 Distribution of Answers "Complying with this requirement is or would be a burden on my business" 120 106 100 80 60 40 20 16 14 8 13 0 2.2 •1-Strongly Disagree ■2-Disagree 3-Unsure 4-Agree ■5-Strongly Agree Open Feedback Form: If there is or would be a burden on your business, please explain: Responses: 1. A technician(contractor) works 8-16 hours per month in the garage on timing system assembly. This would severely disrupt the business. 2. Although most of my managers work from home the majority of the time,there are times when they need to come to my home for meetings and other work. My next door neighbor also has a home based business and has employees that need to come to his home to do work. There are often 3 cars parked in front of his home and I have no problem with this being the case. In this day and age, I feel that LOC 50.03.004.1.b.ii(3) needs to be revoked. It is unrealistic and dated for this day and age. 3. By the exact letter of the law, if I employed a remote worker like another editor, it wouldn't allow them to ever come over to my house to work on something. Unclear if that means I couldn't have a client over. 4. How do I grow my business without employees? 5. I am the sole owner of my business 6. I believe a reasonable carve out could be made for a limited number of employees (1-2)who work less than 50%of the time from the house. Forbidding anyone not living at the house from ever working in the house could potentially hinder my company's collaboration and productivity. 7. I bring in co therapist at time for groups 8. I do not have any employees, however IF I was in need of hiring an employee I don't see why that would be prohibited. 9. I have an assistant helps me with my business and comes to the home office to work. 10. I have employees that work from their homes that may need assistance this is very rare, but I would not want this to be off limits. LU 25-0002 ATTACHMENT 3/PAGE 12 OF 48 03/19/2025 11. I have employees,they work at my workshop in West Linn, where I do most of my work. I have a home business license in Lake Oswego. Am I in violation by having employees and a home business license?Should I be required to have a home business license if I and my employees work elsewhere?What is the intent of this language? 12. I have no employees other than myself. We do use a yard maintenance service, but the service is used for personal not business reasons. 13. I may need a second person occasionally, for holidays and special event work. 14. I would have to shut my business down. I have a hybrid work situation with the two people who work for me but if I couldn't have them meet here to work at all then I am out of business. I can't afford the overhead of another location. 15. If we were to hire a bookkeeper or admin for the Creative Director,they would likely have to work between 8am-5pm a few days a week. This would impact our ability to hire for those positions/services while operating out of the home. 16. In the past, I had another calligrapher who understood my business come to help me 1x per week. She parked in my driveway.This did not disturb the neighborhood. She appeared like any normal visitor and actually helped with my mother and father who were 88-94 during that time period. Currently, my sister comes 1x per week for 3 hours, so she is a family member. I think you are going too far by saying that only family members may come to assist. My past help was excellent, knew the business and was less obvious in my driveway than the maintenance people. When people throw parties in the neighborhood they sometimes have up to 10 cars visiting. 1 or 2 cars from 1 or 2 assistants are nothing in light of this regulation. 17. It hasn't happened yet (and may never) -- but does this mean that presence of an occasional employee/subcontractor/colleague would be against the rules? 18. It is reasonable that you have visitors occasionally that assist you. There's no disruption. 19. It's not applicable to me. But hypothetically, does this mean that I could not employ any person who is doing the work somewhere else???The reality is that most of the work is conducted online. I would say this wording is unclear by saying no one other than a family member "may be employed ..." Is the intent that no employee can come physically to work at the home occupation?Again, not applicable to me at this time. 20. many home-based businesses involve family members. this is a nonsensical requirement and would very much hurt MANY of the small home-based business models 21. My kids help me load a truck and set up at art fairs. I pay them. Like I pay a babysitter. 22. My wife and I operate the business. 23. N/a 24. n/a 25. No 26. No other employees than family 27. One man show. I have Zero employees.Just me and the city feels it necessary I pay it$100 annually and for what and for why us a big ???? 28. The rule should be family plus 1 non family. 29. This is an idiotic policy and would disrupt any business. 30. This limits the types of jobs that I can bid on and accept. I could take on projects that require two people to handle safely or to meet deadlines. I could be more profitable if I could hire someone else to do bookkeeping or other administrative work from my home office. 31. This seems to prohibit occasional on-site meetings if you have other remote workers working for you, or client entertaining. I have a hard time believing that an occasional at-the-home- LU 25-0002 ATTACHMENT 3/PAGE 13 OF 48 03/19/2025 office meeting that doesn't fill the street with too many cars would change the character of a neighborhood. A regulation like this would prohibit expansion of my business. Use of whatever parking is on site (e.g. how much room is in the driveway), plus a couple of cars on the street, for occasional appearances, should not be prohibited, any more than someone having a dinner party or christmas party at their home once a month should not be prohibited. The impact on the neighborhood is the same. 32. We previously had a home-based business in Milwaukie where we had employees that came to the home. That is not the case now, but I don't understand why a de-minimus number of employees would be a problem for Lake Oswego. It's also totally unclear whether a completely"remote" employee would violate the terms of the business license. It sounds like it would, but that makes not sense.The employee might even be in India, and it's not clear what "may be employed or otherwise work in the home occupation" means. 2.3—No outside storage of goods or materials other than vegetation. (LOC 50.03.004.1.b.ii(4)) Average Level of Agreement 5 4.67 4.5 4 3.5 3 2.5 2 1.52 1.5 1 2.3 ■I understand what actions I would need to take for my business to comply with this standard ■Complying with this requirement is or would be a burden on my business LU 25-0002 ATTACHMENT 3/PAGE 14 OF 48 03/19/2025 Distribution of Answers "I understand what actions I would need to take for my business to comply with this standard" 140 126 120 100 80 60 40 19 20 7 4 1 0 2.3 •1-Strongly Disagree •2-Disagree •3-Unsure 4-Agree ■5-Strongly Agree Distribution of Answers "Complying with this requirement is or would be a burden on my business" 140 118 120 100 80 60 40 18 20 8 5 8 0 2.3 •1-Strongly Disagree •2-Disagree •3-Unsure 4-Agree ■5-Strongly Agree Open Feedback Form: If there is or would be a burden on your business, please explain: Responses: 1. Are business vehicles considered a good or material? 2. Having a few boxes of things on my patio would be no different from storage for personal use. I feel like it should fall under any other city codes about safe storage. LU 25-0002 ATTACHMENT 3/PAGE 15 OF 48 03/19/2025 3. I do not store anything outside for my business other than a few flowers in different seasons for short periods of time before being planted in customer's gardens. 4. I don't store any material outside of my home. 5. I don't understand what this means 6. I should be able to store whatever I want on my property if it's safe and especially if it's not unsightly 7. I will clarify this in layman's terms to make sure it is clearly understood, I understand small home businesses could cause certain problems in a residential setting but I also understand there are small businesses where they don't do anything outside the home besides communication with the mailman.This type of business should NOT be lumped in with those that have employees and or are storing goods outside of the residence, have foot or vehicle traffic in and out etc... 8. N/a 9. n/a 10. No 11. No clue what this means. What if I was a private chef for the good citizens of lake Oswego? What if I used food from my garden? No one seems to be thinking this thru. 12. No impact 13. So a landscaper can clutter the yard with plants in pots but others can not use their own land for what serves them? That is discriminatory. 14. So you can have a commercial mulch pile in your front yard, but you can't store a backhoe in a fenced-in backyard where nobody can see it? This is a silly regulation. Anything business that is visible (from a public right of way, public sidewallk, or neighboring property's ground level), anything that smells (good or bad smell), or that makes noise audible outside above a whisper (besides a properly-muffled vehicle entering/leaving the property),then I would agree should not be permitted in a residential-zoned area. It's not a burden on my business, but I would strongly disagree with prohibiting my neighbors from storing business materials inside a fully-obscured fenced-in area, where the fencing is well maintained and commensurate with the neighborhood character. (e.g. not just open chain link) If they're using a noisy forklift to move those materials around much of the day, or bringing in too many delivery trucks,then there is a problem. 15. Storing my inventory on my property requires a shed and the City should have no jurisdiction over the contents of my property on my property. 16. This limits the types of equipment that I can purchase and therefore the types of jobs that I can take. Larger equipment that doesn't fit into my house or garage. 17. We aren't entirely sure what this means. What is the limit of"goods or materials"?At present, we have no idea what this means and,therefore, what it would take to comply. 2.4—No more than 25%of the aggregate floor area on the lot is devoted to nonresidential use,except that an entire dwelling unit or portion thereof may be used for short-term rental lodging; an accessory structure may be used, provided the provisions of this subsection are met. (LOC 50.03.004.1.b.ii(5)) LU 25-0002 ATTACHMENT 3/PAGE 16 OF 48 03/19/2025 Average Level of Agreement 5 4.57 4.5 4 3.5 3 2.5 2 1.52 1.5 1 2.4 •I understand what actions I would need to take for my business to comply with this standard •Complying with this requirement is or would be a burden on my business Distribution of Answers "I understand what actions I would need to take for my business to comply with this standard" 140 120 116 100 80 60 40 25 20 10 4 2 0 2.4 •1-Strongly Disagree •2-Disagree •3-Unsure 4-Agree ■5-Strongly Agree LU 25-0002 ATTACHMENT 3/PAGE 17 OF 48 03/19/2025 Distribution of Answers "Complying with this requirement is or would be a burden on my business" 140 120 116 100 80 60 40 20 20 9 7 6 0 2.4 •1-Strongly Disagree ■2-Disagree 3-Unsure 4-Agree ■5-Strongly Agree Open Feedback Form: If there is or would be a burden on your business, please explain: Responses: 1. A burden depends on how you enforce it. If I have a home business, and my husband also has a home business, does the 25% mean in total for both businesses or 25%each? It doesn't appear that the standard provides direction for multiple separate businesses in the same home. 2. I am not sure how this applies to my art studio 3. I need more room than that. 4. I propose that the city rethinks it's defined term small business. Being a law abiding citizen I felt it necessary to comply with this new forced business licensing or risk a $500 penalty to the city. One should be able to run a legitimate small business without licensing if NO one is bothered and No one even knows it exists. 5. I think when someone owns a house, they have the right to use their house as they see fit- especially inside. My father and mother were artists here since 1983 and used their space appropriately without any complaints. People enjoy coming to see the studio. Currently, I am in their space as they recently passed away. You are overstepping here. I use a room in the lower level, plus storage (inside, in an unfinished room under a two car garage.) It sounds like you are attempting to micromanage us- I do appreciate your effort to get our input. (I have always worked out of my home and started when I had children. It was a way to help the family income plus raise my own kids instead of having someone else raise them. Plus teach various skills to your kids. 6. If you are serious about making a useful difference and contribution to society the Percentage should be up to 50%so we don't have to build such large structures just to accommodate a comfortable business operation space. 7. My office is an extra bedroom-Maybe 10X15 8. N/a LU 25-0002 ATTACHMENT 3/PAGE 18 OF 48 03/19/2025 9. n/a 10. No 11. No effect 12. Not Clear 13. Not really as the HOA has rules too 14. Remote workers may not be able to quantify floor area like that.You might have a second bedroom you could call your office, but you might also just work on a laptop wherever in your house.And it's not clear why that's worth regulating. I might want to film something in my kitchen, or my backyard. 15. Some apartments are only 800 square feet, 25% might be an unreasonable limit for smaller units.This is an equity issue for lower income entrepreneurs. Of course that is what I expect from the Lake Oswego city government-screw the poor apparently is the normal operating procedure. 16. Somebody can't have a workshop the same size as their house? Another silly regulation, but dependent on the specific zoning. I would expect a large country estate lot, even if inside city limits,to be allowed to have a large barn or shop that could be the size of the main house. Certain zonings, like ordinary city-block plats, I would see the potential for a problem if the business area is too large. 17. This anti-business policy will harm the city much more than it will protect 18. This is so confusing. It limits me from making enough to even be taxable because I am so afraid of this law and not understanding it. I don't claim any of my space on any taxescity thru federal. 19. This limits the size of projects that I can take on and therefore the income that I can make. 20. We would just need to understand how that 25% is calculated. Since the business operates out of a single room, do we just use the dimensions of that room and compare it to the square footage of the home?We are well under 10% based on those calculations, but if we have to calculate the ENTIRE three car garage because we have 3 computers stored in there, we'll definitely be closer to the 25%.Just need clarification on how these measurements will be determined/calculated. Section 3—Potential Concepts Survey Language:The City would like to replace the following language within the existing use-specific standards for home occupations: The [home occupation] use does not alter the residential character of the neighborhood nor infringe upon the right of residents in the vicinity to the peaceful enjoyment of the neighborhood. (LOC 50.03.004.1.b.ii(1)) The above standard is vague and has proven to be difficult to enforce.The City's goal is to replace this language with new standards that capture the ideas of not altering the residential character of a neighborhood nor infringing on a neighbor's peaceful enjoyment of the neighborhood in ways that are more clear, objective, and measurable. The City is interested in your thoughts for how to replace this standard. Please provide your feedback on a few different ideas for new standards, below. LU 25-0002 ATTACHMENT 3/PAGE 19 OF 48 03/19/2025 Responses from this survey will be used to develop code amendments that will eventually be proposed to the Planning Commission and City Council. Please keep in mind that the questions below are intended to represent higher-level code concepts. More specific code language will be refined based on input from the public,the Planning Commission, and City Council, prior to a public hearing tentatively scheduled for May 28, 2025. 3.1—Add new limits on the number of people permitted on site at once. For example, a regulation that only 5 clients are permitted at one time. Average Level of Agreement 5 4.61 4.5 4 3.5 3 2.5 2 1.66 1.5 1 3.1 •I understand what actions I would need to take for my business to comply with this standard •Complying with this requirement is or would be a burden on my business Distribution of Answers "I understand what actions I would need to take for my business to comply with this standard" 140 123 120 100 80 60 40 20 20 6 2 6 0 3.1 •1-Strongly Disagree •2-Disagree •3-Unsure ■4-Agree ■5-Strongly Agree LU 25-0002 ATTACHMENT 3/PAGE 20 OF 48 03/19/2025 Distribution of Answers "Complying with this requirement is or would be a burden on my business" 120 111 100 80 60 40 36 20 12 13 0 3 3.1 •1-Strongly Disagree •2-Disagree •3-Unsure 4-Agree ■5-Strongly Agree Open Feedback Form: If there is or would be a burden on your business, please explain: Responses: 1. Again. What about my kids if they're helping me unload my work or the neighbor whose truck u borrow to drive a piece to a client's house? 2. Allowing only 5 people at once seems arbitrary and difficult to enforce, and not equally meaningful to all. 3. As an attorney, there are times when several people need to be assembled for different matters. Putting a numerical limit might prove a problem. As long as there is no infringement on neighbors peaceful use of the area,the actual numbers of people allowed on-site, is somewhat arbitrary. 4. Because my clients are kids, sometimes they come with several family members. I wonder if this regulation would allow 5 clients plus their parents,for example. There would be no more than 5 cars visiting my property at one time. 5. Client meetings for me can include multiple stakeholders with various interest in the project. One may be the "client", another may be the contractor, another may be the structural engineer and so on. Would I have to turn away my landscape architect if they arrive and happen to be the 7th person seated at the table? Limiting this seems arbitrary and hard to enforce. 6. Depends on the number adopted -- I don't conceive of having more than 2-3 clients at any one time, and very rarely at that. On the other hand, I (and many of my neighbors) have hosted occasional parties with dozens of people. LU 25-0002 ATTACHMENT 3/PAGE 21 OF 48 03/19/2025 7. Generally we limit tastings to 25 people. A limit of 5 would put an unreasonable burden On our business. We have never received any complaints from our neighbors. Our window of business is small. 8. I am not sure whether this would prohibit my entertaining more than 5 clients in my home at a social event.The language is not clear as to the number of people in the household would be included in that count. I believe that limiting a short meeting to 5 people is too restrictive. 9. I do not have clients visiting my office 10. I have a show four times a year for only TWO HOURS, on a weeknight and I never know how many parents are coming. I need to have these shows to satisfy my clients.A regulation limiting this would be catastrophic to me. I don't have room to have one big one. See below how that turned out. Also, I have been in business here for 18 years and I have never had ANY PROBLEM with any of the neighbors and sometimes they attend! I also cannot stay in business with only 5 kids here at a time. They are inside and not making any noise whatsoever and only four days a week. I cannot earn enough money to make the house payment with this limitation. I am putting up with cars going up and down Wembley Park Road all day long and busses and nasty honking at each other every single day, I don't think you need to bother something that is quiet and actually helping kids in the community. 11. I rarely have clients come to the home office. 12. I teach up to 10 students at a time 13. I understand this in the framework of the regular work week but what if you want to have a special event? Do you have to pull a permit to have a gathering or a party? 14. If a family came to discuss flowers for an event there could be more than 5 people. 15. If you are having 3-5 clients or personel in the house at any given time,then you need to go get commercial space. If just family, is one thing, but the comings and goings of others for strictly business reasons (exemptions for housekeeping, yard care,trades services like plumbers and such, medical home assistance etc). But as a site with traffic makes no sense in a neighborhood. 16. In my neighborhood, people have large parties at times that seem to be for networking. These are not people that have home businesses but people who work outside their houses. People socializing with coworkers or networking are problematic in our neighborhood, but not the home businesses. 17. N/a 18. N/A 19. No 20. No change to the current standard 21. Not really 22. One time a year, I am part of Lake Oswego Open Studios. People come randomly for 2 days to visit my studio. It is rare that more than 5 are here at a time, but it's a transient day when people are in and out exploring about 40-70 artists in the area.This is an exception.Typically only one or two people come at a time to my studio 1-3x per week, if that, as I ship a lot of my orders, so it's just like a friend visiting. 23. Putting a limit of 5 people that can be in a home at any given time is ridiculous.This would give the city to much power and allow for potential abuse by the city. 24. That is great LU 25-0002 ATTACHMENT 3/PAGE 22 OF 48 03/19/2025 25. The City is limiting people gathering at a home? This level of oversight is too much. Will you be policing people gathering for lunch? It feels like LO is stretching into a dangerous area. 26. The potential burden would be dependent on the actual number put in. 5 would be fine. 27. This is reasonable with the Air BNB business, but the therapy business I would want the capacity to have a group here for a short term session which very well may be more than 5 people short term session- not overnight. I can accept there may need to be a parking issue needing to be addressed but having limits on having them in my house in my group room feels invasive 28. Tie the regulation to available on-site parking (e.g. limiting to a couple of cars parking on the street.) Don't set a hard limit, because someone might have sufficient space in their driveway for more. Otherwise, also ban ordinary citizens' Christmas parties, because they violate the same standard. Probably tie it to frequency. Up to once a week, or up to 4 hours a week. 29. What about dinner parties and social gatherings for networking or team-building? 30. Why is five the magic number?Are you assuming that there is negative consequences due to Parking or noise?That doesn't seem logical. What are those more than five people doing that would cause disruption? 3.2—Add new limitations on the size of outdoor activities associated with a home occupation. For example, a regulation limiting the amount of square footage that home business activities can occupy outside. Average Level of Agreement 5 4.43 4.5 4 3.5 3 2.5 2 1.7 1.5 1 3.2 ■I understand what actions I would need to take for my business to comply with this standard ■Complying with this requirement is or would be a burden on my business LU 25-0002 ATTACHMENT 3/PAGE 23 OF 48 03/19/2025 Distribution of Answers "I understand what actions I would need to take for my business to comply with this standard" 120 111 100 80 60 40 16 20 20 7 3 0 3.2 •1-Strongly Disagree •2-Disagree •3-Unsure 4-Agree ■5-Strongly Agree Distribution of Answers "Complying with this requirement is or would be a burden on my business" 120 105 100 80 60 38 40 17 20 7 9 0 3.2 •1-Strongly Disagree •2-Disagree •3-Unsure 4-Agree ■5-Strongly Agree Open Feedback Form: If there is or would be a burden on your business, please explain: Responses: 1. Again putting limits on what a homeowner can do on their property that they own is ridiculous. If it's square footage that I own I should be able to use it. LU 25-0002 ATTACHMENT 3/PAGE 24 OF 48 03/19/2025 2. Again, I'm more uncomfortable with LO's proposed regulation. So much so,that I am considering moving out of the area and/or moving my business off site so I will not have to answer to your overreach. 3. another nonsensical rule that would hurt many home-based businesses. most home-based businesses are at home because of costs to compete with big corporations. if you can try to keep that in mind with every new rule that would be kind and not affect LO. 4. Apply an "is it visible" and "is it a nuisance" standard, rather than a space limitations standard. Prohibit noise (dB level @ property line is quantifiable), smells, visible from public areas or neighbors' ground level. 5. As it is I do not use outside storage of any sort, but there are no parameters given here, so 77777 6. Define outdoor activity. I don't understand what business activities would be limited...storage?autos? 7. Dependent on the number of square feet. My guess is that there would be minimal if any burden. 8. Don't understand how these parameters are established. What is the real purpose for it? 9. For me, it's not like I have anything permanently occupied outside. But if I wanted to shoot something in my backyard without being a burden in any measurable way, I wouldn't want that to bit limited. 10. Hard to know how or when this would be a problem. We often have more than five visitors at once that have nothing to do with businrss 11. I have a large outdoor area for outdoor art activities so not sure about this one 12. I have no outside activities 13. I make very large art. Sometimes in my sunny front yard. No clue what this means. It is good for our community to see other ways of doing things. This is bonkers. 14. I need one day a year for two hours at the most. That is not a major request i don't think. Let's be realistic here, a one off, not a daily nuisance sort of thing. 15. If I want to park a company vehicle in my driveway, I don't want anyone to tell me I can't park such a vehicle on my property. I am only talking about one or two vehicles that are operable. 16. It is unclear what outdoor activities are. is outdoor storage included? 17. It will be unclear what types of outdoor activites....tents?outdoor meeting space? 18. N/a 19. n/a,that sounds reasonable 20. No 21. No change to the current standard 22. Not very clear. Someone may want to have clients for a party in the garden in the summer. What kind of outdoor activities are envisioned? Is this targeted to auto repair persons or something like that? 23. So if I have a holiday party and invite clients as well as family and neighbors that is not ok? That makes no sense. 24. This is unclear. If the use is temporary(e.g. less than one day for testing systems or shipping), would this be a violation? Or is this for semi-permanent or permanent presence? 25. Vague language. 26. We only occupy 800 square feet of space on a lot Consisting of 70,000 square feet. 27. Who decides what is and isn't necessary or even a part of my business? LU 25-0002 ATTACHMENT 3/PAGE 25 OF 48 03/19/2025 3.3—Add new limitations on the time of day when outdoor activities associated with a home occupation can occur. For example, a regulation that outdoor activities associated with a home occupation cannot occur between 6pm and 7am. Average Level of Agreement 5 4.54 4.5 4 3.5 3 2.5 2 1.63 1.5 1 3.3 •I understand what actions I would need to take for my business to comply with this standard •Complying with this requirement is or would be a burden on my business Distribution of Answers 1 understand what actions I would need to take for my business to comply with this standard" 140 118 120 100 80 60 40 24 20 9 6 0 0 3.3 •1-Strongly Disagree •2-Disagree •3-Unsure 4-Agree ■5-Strongly Agree LU 25-0002 ATTACHMENT 3/PAGE 26 OF 48 03/19/2025 Distribution of Answers "Complying with this requirement is or would be a burden on my business" 120 111 100 80 60 40 18 20 12 10 0 6 3.3 •1-Strongly Disagree ■2-Disagree 3-Unsure 4-Agree ■5-Strongly Agree Open Feedback Form: If there is or would be a burden on your business, please explain: Responses: 1. 6 p.m. seems very early to require an end. 8 p.m. more reasonable. 2. Again -overreach! I'm getting more disturbed by LO and this survey 3. Could I work on my laptop in my yard in the evenings? 4. I don't see this as an issue, but again, not enough information to comment 5. I feel like it's the light or noise that should be regulated, not time. I might want to edit on my laptop outside, with headphones, while it's still light out. 6. I think it should be later than 6pm....9:00pm is better. 7. I think the noise ordinances would cover this. 8. I usually work from 9-4 9. It should match whatever the current restrictions are for home services- landscaping, outdoor tree work, construction, etc. 10. It's best to allow flexibility for business to conduct their services. For me, it is virtual tele- health service, so I am not taking up any outdoor space or conducting any other activities. But I would not like to have limits set as a matter of principal. What if I need to answer phone calls from patients who have crisis after hour, and I happen to be walking outside when receiving a call? Does that consider an outdoor activity? 11. N/a 12. n/a,very reasonable 13. Na 14. No 15. No change to the current standard 16. see comments above LU 25-0002 ATTACHMENT 3/PAGE 27 OF 48 03/19/2025 17. Some people work late. As long as the current noise policies are followed,why create add'I anti-business rules? 18. There are times I need to do work outside where it's ventilated and I certainly should and could do it on my property past 6pm without issue. 19. We are only open from noon to 5 on Saturday 20. We test our timing systems during daylight and nighttime. It is a short quiet activity(no noise except walking around) that takes up the driveway. Would this not be allowed? 21. What is going on to bring something like this up? People are allowed to have weddings on their property, parties, I have to listen to illegal fireworks for at least a month every year, not sure what this is all about. N/A 22. Who are you to limit a businesses hours? Put a noise ordinance not a time. This would include no tupperware parties on the deck in the summer... that is stupid. 23. Why not have it associated to the city quiet times that are already established? I believe it's 10 PM to 8 AM.Although we hear landscapers blowing and disrupting the noise ordinance all the time before 8 AM. 24. Would an evening outdoor dinner party for clients be considered an outdoor activity associated with the business? 25. Would rather an enforceable ordinance on the noise across the lake when the guy is on a cocaine binge and doesn't turn down his music at midnight. 3.4—Add new limitations on amplified sound and music. For example, a regulation that electric- powered speakers are banned in association with a home occupation. Average Level of Agreement 5 4.54 4.5 4 3.5 3 2.5 2 1.6 1.5 1 3.4 ■I understand what actions I would need to take for my business to comply with this standard ■Complying with this requirement is or would be a burden on my business LU 25-0002 ATTACHMENT 3/PAGE 28 OF 48 03/19/2025 Distribution of Answers "I understand what actions I would need to take for my business to comply with this standard" 140 121 120 100 80 60 40 19 20 9 7 0 1 3.4 •1-Strongly Disagree •2-Disagree •3-Unsure 4-Agree ■5-Strongly Agree Distribution of Answers "Complying with this requirement is or would be a burden on my business" 140 120 116 100 80 60 40 20 14 13 12 0 2 3.4 •1-Strongly Disagree •2-Disagree •3-Unsure 4-Agree ■5-Strongly Agree Open Feedback Form: If there is or would be a burden on your business, please explain: Responses: 1. Again... you do not know what is needed for a business. So party entertainers can not use a microphone at a dinner party they are hired to perform at? This is too far. It is controling and discriminatory to specific businesses. LU 25-0002 ATTACHMENT 3/PAGE 29 OF 48 03/19/2025 2. And why not enforce this for all businesses rather than home businesses?We are often disturbed by music at excessive levels from Lake Oswego High School and, on occassion, from the church across Country Club road from us. Why make extra restrictions for home businesses as opposed to keeping a general commitment to these types of quality of life issues in place for all commercial and or non-personal situations? 3. As compared to homes without a home occupation. is it the same or different? Can a regular home with no home occupation have electric amplified speakers? Consider decibels limits inside a time restriction 4. Do you do this for people on the lake? My neighbor with pool parties? Seriously, LO this is poorly considered! 5. Does this include computer speakers for zoom meetings?! This is unreasonable and horrible. I understand having decibel limits but banning any form of electric powered speaker is a non- sequitur for 90%of businesses! 6. Has nothing to do with my business but i do use electric speakers 7. I am more bothered by gardeners using blowers than anyone is bothered by me.The noise from the blowers is distracting and disruptive. 8. I fully support almost any outside noise regulations. Please ban leaf blowers! They are an almost constant disturbance all week long and extraordinarily loud. Any amplified sound and music should also not be allowed. 9. I have a television in my office 10. I use speakers to edit my videos. Even just laptop speakers.That doesn't mean that they're huge loud party speakers that disturb my neighbors.That would be too broad a rule. 11. Is the church on Country Club up by the high school considered a business? They are blasting out our neighborhood very regularly during the summer with their vacation bible school and outdoor church services on Sundays when I'm trying to enjoy my gardening activities. Sometimes morning and night on the same day! I have called before and then someone has gone over, but the volume just comes right back up and it's there again last time I heard it and what did they do? Drop off invitations to come to it! Is that a nice workaround to audible noise so they can get away with it?That is not fair. They need the survey, as they are also a business in my opinion. 12. Is this specific to residential area businesses that require speakers? I imagine this would be mostly food-oriented, music sales or retail (at best) 13. N/a 14. n/a very reasonable and I suggest including a maximum decibal level. 15. NA, our only outdoor sound is for personal entertainment. 16. No 17. No change to the current standard 18. Not so much a burden but I have to wonder about residents who have parties with loud music all summer long, so what the difference for a business. 19. Not sure I understand this. Are there really home businesses that need to blast sound?Seems very irrelevant for 99.9%of home businesses 20. Of course you mean OUTDOOR speakers but you did not say that. Also, why would a business be restricted if a residence is not (meaning neighbors play loud music on outdoor speakers already at times)? Shouldn't that be consistent? 21. There are already noise ordinances in place. 22. There should be a standard for dB noise at the property line (decibels using a noise meter), instead of a ban on things that make noise. The above would mean a band is not allowed to LU 25-0002 ATTACHMENT 3/PAGE 30 OF 48 03/19/2025 practice at home. For example, the proposed limitation would make it illegal for me to use my computer speakers to play a Zoom meeting inside my in-home office, which I do every day. 23. This goes back to my point above about coinciding with the already established quiet times in the lake Owego ordinance. 24. We just have outdoor speakers which are background.The sound does not move beyond our patio area. 25. What dB levels measured outside the home? How is this different than a resident playing music in their home or yard? 26. Why not follow existing regulations wrt sound? 27. Would rather an enforceable ordinance on the noise across the lake when the guy is on a cocaine binge and doesn't turn down his music at midnight. 3.5—Add new limitations on the number of nonpersonal vehicles associated with the home occupation that can be parked outside the home. For example, a regulation that only 1 nonpersonal or commercial vehicle associated with the home occupation is permitted to be parked outside the home. Average Level of Agreement 4.59 4.5 4 3.5 3 2.5 2 1.61 1.5 1 3.5 ■I understand what actions I would need to take for my business to comply with this standard ■Complying with this requirement is or would be a burden on my business LU 25-0002 ATTACHMENT 3/PAGE 31 OF 48 03/19/2025 Distribution of Answers "I understand what actions I would need to take for my business to comply with this standard" 140 122 120 100 80 60 40 21 20 7 5 2 0 3.5 •1-Strongly Disagree •2-Disagree •3-Unsure 4-Agree ■5-Strongly Agree Distribution of Answers "Complying with this requirement is or would be a burden on my business" 120 112 100 80 60 40 20 20 11 11 3 3.5 •1-Strongly Disagree •2-Disagree •3-Unsure 4-Agree ■5-Strongly Agree Open Feedback Form: If there is or would be a burden on your business, please explain: Responses: 1. Counting the number of work trucks parked at any one time exceeds this rule NOW. 2. Depends on the time limit for parking, customer parking for no longer than 60 minutes would not create a burden for me. 3. Don't have any in the first place. LU 25-0002 ATTACHMENT 3/PAGE 32 OF 48 03/19/2025 4. Generally we have three to five cars at a time parked off the street.Tastings last 1 to 1 1/2 hours So we have varied cars until closing. 5. I have an employee that parks in the driveway but every so often, I may have my associates in for a meeting. Banning the opportunity to have my associates attend a monthly meeting at my home office would be a huge burden. 6. I have not seen the home businesses having commercial vehicles, but I have seen commercial vehicles from employees who bring their employers vehicles home parked in neighborhood that are not from people with home businesses. 7. I have one car in my garage 8. I not have clients come to my Home Occupation, but this proposed rule seem incongruent to allowing 5 clients at a time. Do they arrive all in one car like a "clown car." How would that work? 9. If someone is parking 6 well-maintained vehicles in a long home-office driveway, and not obstructing the sidewalk, why would it matter? 10. Is there a central parking area in Lake Oswego that clients could park and walk to my location? 11. is this per home business?Some families have more than one. 12. Just drive around the lake and you will see plenty of service vehicles parked. 13. Limiting by number sounds arbitrary and hard to enforce. By outside the home you mean on street public parking, or does it include the property's driveway and/or parking lot. 14. N/a 15. No 16. No change to the current standard 17. No clue how to do this so no clue how it would impact me. 18. Not always easy to regulate what people own. 19. Not sure if this regulation would cause issues with the personal parties or events that attract more than the 1 non-personal vehicle allowed for business purposes. Can imagine persons "gaming" this regulation. 20. One seems fair 21. Parents are parked briefly in my circular driveway for pick-up, not impacting neighbors. 22. That's ridiculous. If there's Parking available, why should it matter? 23. There can be an occasion that one client is early and might be parked shortly while the other client is exiting. 24. There has to be a place for employees to park. How are their cars any different than kids' cars, contractors vehicles for repairs and remodels, nanny's and so forth. If there is to be a limit it should be reasonable and 1 employee car is not reasonable. 25. This is not applicable to me and my business. However,this would seem to limit severely a family with 2 adults who each might have their own business needs.Ask is there an implicit assumption that the wife must go along with the husband's business? If she is a plumber and he is an electrician, can they not each have their own vehicle?? 26. This opens weird doors to what if those vehicles are stopping in for a few hours not actually there on the regular? 27. What does "parked outside the home" mean? 28. What is a "non-personal vehicle? e.g. If a client arrives in their own car, is that "non-personal" because it belongs to someone else? LU 25-0002 ATTACHMENT 3/PAGE 33 OF 48 03/19/2025 29. Would not be a burden, but I think "commercial" vehicles should be required to be parked inside garages. For example, vans with ladders, landscape trailers, etc. should not be allowed in residential neighborhoods if they cannot be concealed from view from public right-of-ways. 3.6—Add new limitations on the hazardous materials associated with the home occupation. For example, a regulation saying that certain hazardous materials are not permitted or limited to a certain amount that can be stored on site. Average Level of Agreement 4.62 '-F. 4 3.5 3 2.5 2 1.48 1.5 1 3.6 ■I understand what actions I would need to take for my business to comply with this standard ■Complying with this requirement is or would be a burden on my business LU 25-0002 ATTACHMENT 3/PAGE 34 OF 48 03/19/2025 Distribution of Answers "I understand what actions I would need to take for my business to comply with this standard" 140 122 120 100 80 60 40 21 20 7 4 3 0 3.6 •1-Strongly Disagree •2-Disagree •3-Unsure 4-Agree ■5-Strongly Agree Distribution of Answers "Complying with this requirement is or would be a burden on my business" 140 121 120 100 80 60 40 20 14 11 4 0 3.6 •1-Strongly Disagree •2-Disagree •3-Unsure 4-Agree ■5-Strongly Agree Open Feedback Form: If there is or would be a burden on your business, please explain: Responses: 1. "Certain" hazardous materials?Which ones?This should be spelled out. For example, fertilizers, chemicals, etc. should not be stored outside where neighborhood children have access.Additionally, is flammable materials (gas containers for landscapers, turpentine for LU 25-0002 ATTACHMENT 3/PAGE 35 OF 48 03/19/2025 painters, etc.) should not be allowed to be accessible by neighbors, and should probably be approved by the Fire Marshall. 2. Depends on the definition and amounts of hazardous materials, I currently store firearms ammunition in a gun safe. 3. Depends on what hazardous materials. Paint?That would be a burden. 4. Don't have any 5. I do not use hazardous materials. 6. I don't use hazardous materials. Our kitchen sinks cleaner and cleaning solutions at grocery stores are more hazardous than paint thinner. So. Uhm. Maybe let's ban certain cleaners being sold within city limits. 7. I have no hazardous materials- Not even a cigarette 8. It depends on what is deemed hazardous. materials that would naturally be used in a home environment might need to be limited but not banned in a home with a home business. 9. n/a 10. N/a 11. No 12. No change to the current standard 13. No haz stuff used 14. Not a burden but important to understand what materials, in what quantity, and how they should be stored. I use several art materials in small quantities,that are flammable when improperly stored. I comply with the instruction and safety recommendations for each product e.g. spray adhesive, spray fixatives, paint, etc. 15. Printer toner is a hazardous material, rubbing alcohol you buy at Safeway to clean printer bits, is a hazardous material, cleaning products (home use and office use) are hazardous material. You'll need to define what you mean and again it should be reasonable. 16. Seems fair, BUT who determines hazardous? By what standard? I have 501b of glitter right now.... is that a hazard? To whom?And why? Pandora's box without clear definition of the topic. 17. seems unnecessary and a violation of homeowner rights- meaning if they were storing a bunch of hazmats for their personal use then it would be ok so not sure how this is different other than to butt-in on how people earn income in this current economy. 18. Some hazardous materials, similar to those used in many households, are needed for me to successfully carry out work. It is not clear if this means all hazardous materials,what is on the list, and the amount that would be allowed 19. This is an excellent idea. 20. This is very unclear. What hazardous materials are we talking about? Is this something that any homeowner can buy already and keep/use at home such as paint and paint related chemicals, gasoline and their derivatives, etc.? There should not be more restrictions on a business than a residence would have. 21. who's going to enforce that?And what do you define as hazardous?cleaning products can be hazardous. 22. You would have a hard time listing all hazardous materials and quantities...and would likely end up have stricter standards for a home with a business in it than a home without a business.Again, keep it equitable and consistent regardless of home occupation or not. LU 25-0002 ATTACHMENT 3/PAGE 36 OF 48 03/19/2025 3.7—Add new limitations on flag lots. For example, regulations that would ban outdoor activity or further limit the number of clients permitted in association with a home occupation on a flag lot. Average Level of Agreement 4.17 2.47 2.5 2 1.5 1 3.7 •I understand what actions I would need to take for my business to comply with this standard •Complying with this requirement is or would be a burden on my business Distribution of Answers "I understand what actions I would need to take for my business to comply with this standard" 100 90 87 80 70 60 50 43 40 30 20 11 9 10 6 0 1 _ 3.7 •1-Strongly Disagree •2-Disagree •3-Unsure 4-Agree ■5-Strongly Agree •N/A LU 25-0002 ATTACHMENT 3/PAGE 37 OF 48 03/19/2025 Distribution of Answers "Complying with this requirement is or would be a burden on my business" 120 106 100 80 60 40 20 20 8 11 9 0 3 3.7 •1-Strongly Disagree •2-Disagree •3-Unsure 4-Agree ■5-Strongly Agree •N/A Open Feedback Form: If there is or would be a burden on your business, please explain: Responses: 1. Any change should be grandfathered 2. I do not own a flag lot 3. I don't know what a flag lot is. 4. I don't see why flag lots should be treated differently than other houses 5. n/a 6. N/a 7. No 8. No change to the current standard 9. No idea again. And what about all those flag lots on the edge of incorporated river grove? Again low common sense. 10. Not living on a flaglot 11. not sure what it is asking 12. That is BS. A lot is a lot. Discrimination 100% 13. There is no reason to treat a home on a flag lot differently than a lot not on a flag lot. 14. What is a flag lot? 15. What is a flag lot? 16. why flag lots? 17. Why would a flag lot be any different than other lots? If anything, the business is less visible to the public on a flag lot. 18. Why? I do not understand what the reason for this is. LU 25-0002 ATTACHMENT 3/PAGE 38 OF 48 03/19/2025 3.8—Add new limitations on delivery vehicles. For example, a regulation saying deliveries to the home occupation cannot occur if the delivery vehicle would be a large semi-truck. Average Level of Agreement 4.51 4 3.5 3 2.5 2 1.68 1.5 1 3.8 •I understand what actions I would need to take for my business to comply with this standard •Complying with this requirement is or would be a burden on my business Distribution of Answers "I understand what actions I would need to take for my business to comply with this standard" 140 117 120 100 80 60 40 21 20 8 9 0 2 3.8 •1-Strongly Disagree •2-Disagree •3-Unsure 4-Agree ■5-Strongly Agree LU 25-0002 ATTACHMENT 3/PAGE 39 OF 48 03/19/2025 Distribution of Answers "Complying with this requirement is or would be a burden on my business" 120 110 100 80 60 40 20 20 13 11 0 4 3.8 •1-Strongly Disagree ■2-Disagree 3-Unsure 4-Agree ■5-Strongly Agree Open Feedback Form: If there is or would be a burden on your business, please explain: Responses: 1. And why allow moving trucks, box trucks, and Amazon/UPS/FedEX or tree removal trucks in this case?Access to streets makes a large semi-trucks impractical for many homes, and if there is access why restrict it? 2. As a consulting company,this is not a concern of mine. However, a semi-truck making occasional deliveries, say once a month, as long as it doesn't block the road, should not be a problem. 3. furniture deliveries on rare occasions and appliances for personal and business at times are by this type of truck 4. I borrow my neighbors truck to deliver to my clients. No clue what you're trying to do here. 5. I do not have deliveries made to my home business 6. I do not know what a semi truck is. So if I buy a desk that comes in on a "semi-truck, that is not ok? Or a new washing machine that will serve my home but also my business that is not ok? That makes no sense. 7. I get many large deliveries. It takes 15min. Many people move with semi-trucks. Same thing. Stop being controling. Businesses do not control what vehicle brings the items they need. BTW all major equipment is in a semi at sometime or another. My new washer was just delivered by semi... it was for the business. 8. I have not needed this so far, but it might be a limitation and I would see it as an infrequent need. Perhaps there can be a limitation on the number of times certain types of vehicles are LU 25-0002 ATTACHMENT 3/PAGE 40 OF 48 03/19/2025 allowed. I don't necessarily have control over what type of vehicle a delivery company is using. 9. I live on a cul-de-sac. We (meaning the neighborhood) have had semis show up. As far as I remember these have been moving vans... they like it a lot less than we do. On the rare cases I get a delivery, I specify a sort truck... IMHO, this is self limiting in my case. 10. I receive a UPS package once every two months 11. If I need to order a new desk for my office and have it delivered?! 12. If it means that I can't have a mattress delivered there is a problem. Mattress company's and similar companies use big trucks to deliver. Bark dust,garden compost and furniture truck's are usually large also.The word "occasional" deliveries might be more appropriate. 13. Just like when somebody moves and needs a larger truck, which is more disruptive than a delivery vehicle. How is that monitored? 14. Large semi-truck should be further defined. Is this a tractor trailer rig?What is "large"? Specific examples would be helpful. 15. Limitations on frequency, rather than an outright ban, would make more sense. I don't see why a once-a-week semi-truck delivery is unreasonable. I do see why a daily semi truck on a residential street is a nuisance. 16. N/a 17. No 18. No change to the current standard 19. Not a problem 20. Not an issue for my business 21. Possibly but I don't know what is meant by a large semi-truck vs a panel truck or small semi- truck. 22. Semi trucks often deliver residential furniture or home renovation items. This makes no sense. It would not affect me, but I don't see many semi trucks making deliveries around LO residential areas regularly. 23. Some times you don't know what kind of truck the delivery company is using.This is not up to us to decide. Not that it happens on the regular but it has happened. 24. Suppose I order a new desk. I cannot control what type of vehicle the transport company choses to deliver the desk to me. Seems like this needs to be determined on a street-by-street basis and not cast as a blanket regulation for home businesses. 25. That sounds too restrictive and unclear. Suppose the business is having furniture delivered? 26. The only thing is that you might not know what size of truck will be used to make a delivery. You may order a piece of furniture like a desk, and it shows up in a big truck. 27. there are so many home deliveries these days, with a variety of trucks, it would be hard to enforce a home occupation delivery as distinct from a home delivery. Should probably include routine deliveries requiring a semi-truck would be banned. 28. This same issue is relevant to personal deliveries. I think what you are trying to limit is the frequency of these deliveries, so why not be more specific? 29. Would love to see limitations on the number of deliveries per day, on sustainability grounds as much as neighborhood livability reasons. However, not sure how such a regulation would be enforced. 30. Would really need to clarify something like this so that people aren't harassed for furniture/appliances/other home deliveries. LU 25-0002 ATTACHMENT 3/PAGE 41 OF 48 03/19/2025 Section 4—Feedback Form Survey Language: Do you have any general feedback on this project? Feedback Form - Responded 41, ■Yes No Responses 1. A good idea to get more clarification with the work from home concept that many do now. But if someone is having clients, employees etc., come in and out daily, or having goods delivered for resale via on line sales, is a bit much for keeping a neighborhood culture of being a neighborhood, If those actions are happening then best be done only in commercial zoned areas. But if the business is more just a one or two person family business with no real impact outside the four walls of the residence,then that should be ok(unless you are running a drug cartel or phone scam). 2. All I know about is what I do to make a living here at our house. I have been in business for 18 years here and have not had one iota of a problem. There are more N/A categories on your survey and they are the ones I didn't answer. I have had shows down at the Lakewood Center and that turned into a joke. They did not have the room clean,they were always harassing us to get out of the building because they had a show, but they booked us anyway, and were very unorganized with payments, reservations,you name it so I came back to our house so I could control the specifics and have a nice product to satisfy my clients. I have always kept my business quiet and professional without trying to harm anyone's enjoyment of their property. LU 25-0002 ATTACHMENT 3/PAGE 42 OF 48 03/19/2025 Sincerely, Kirsten Vollan 3. All of my work takes place inside. I do nothing outside, so I'm more concerned about someone trying to regulate what we do inside.This is supposedly a free country.This house is owned by an individual not by the city.That said, I think that you would find my business does not disturb the neighborhood at all. I use FedEx/UPS/USPS like anybody else and typically have no one in my studio. It's a low key art studio with basically one person working (me)with 3 hours of assistance per week by 1 person. I do understand if you are having trouble with people who are disturbing others and working outside. I will say,there is a house at the end of Carman Drive by 1-5 that looks like it is piling up junk outside the home and I'm really surprised in Lake Oswego that that is going on. It is currently looking like a garbage dump....so with that in mind,yes, some regulations to respect others around them, need to be in place. 4. As a business holder in Lake Oswego we never had any traffic or noise in our neighborhood and highly respect our community 5. As an individual owning a consultancy with me as the only employee, working off of a computer, with no identifiable work vehicles, it is hard for me to understand why I would need to register my business/be required to obtain a City of Lake Oswego business lic. at all. Especially when I consider the types of questions being asked in this survey. It is my impression that the objective of the this survey is to manage small businesses that may have an impact on their neighborhood or community. 6. As long as the home business is not impacting the neighbors and all vehicles are properly and legally parked, there should be no limitation to one or two employees working within a home- occupied business. Noise considerations should be regulated in regards to a home business creating noise outside of the home. 7. Changes seem like a good idea. 8. Don't get stupid. Some things make sense. Over control is not helping small businesses,which is what you are targeting here. Lake Oswego has done a poor job in building spaces for more businesses downtown.They allow too many condos on land that should be used for commerce. 9. good idea for project....just to be clear I conduct mediations by zoom....business has zero impact on anyone else.... 10. Hours to operate should be expanded. 6 pm is too early. Restricting deliveries by size of truck seems excessive. If the truck fits the street it should be able to make deliveries. 11. I actually agree that home business protocol should be looked at as there are a few businesses in my neighborhood that have multiple vehicles parked on the street and in yards. 12. I agree that some regulation is needed, and the current wording is vague and could use more definition, but this feels like a ploy to restrict and discourage home businesses. I'm going to guess that women and moms run most home businesses. I don't like that it needs to be mentioned, but here we are. Limiting what kind of truck can deliver items to your driveway, when often we have no control or knowledge of the type of delivery truck that is coming, feels very unnecessary. I don't think this is a frequent occurrence. Small,women-owned businesses contribute to the local economy, and I kindly ask you to please consider that. LU 25-0002 ATTACHMENT 3/PAGE 43 OF 48 03/19/2025 13. I am absolutely in favor of a home based business but such business should never impact the lives of the neighbors or change the overall atmosphere and general feeling of the neighborhood. 14. I am assuming that there is a difference between a home "office" and an active "business". I think this needs further definition to distinguish between the two. Different activities occur and different impacts result. Perhaps another distinction needs to be considered. 15. I am glad to see these regulations. 16. I appreciate the effort to clarify the rules in this regard. I can imagine some kinds of home businesses that I might find annoying in terms of traffic, noise, etc. (none in my nabe, so far), so I recognize the need for regulation. 17. I appreciate the effort to maintain residential neighborhoods for predominantly family and neighbor-oriented activities. 18. I feel the need for additional income for many who need to work from home is critical in this economy and if the city puts too many restrictions on this would make matters worse. 19. I have no clients coming to my house. All my work is done through my computer. 20. I hope I answered your question correctly. I agree to comply and in complying with the rules it would not be a burden to my business operations. I simply sit in one room, using one computer and remote into customer computer and work remote on data entry for general accounting purpose. I am not a CPA. I do not have clients visit me at my home/office unless they are dropping off paperwork on occasion. I meet my clients either at their office or restaurant for meetings. 21. I included comments in the explain boxes above.Thank you 22. I live in a Condominium. I work online from my home office,that consists of a computer desk and book shelves. I do not receive clients, do not receive heavy packages for my work. 23. I really don't think commercial vehicles such as vans,trailers, delivery vehicles etc. are appropriate in residential neighborhoods unless they have mufflers and are concealed from view when parked. 24. I strongly support minimizing the activities, vehicles and noise associated with home businesses 25. I think a lot of the negative neighborhood feedback is due to people expecting cars to fill the curbs. Don't limit customers, limit car counts. People should be incentivized to arrive via biking or walking! What about a commercial vehicle annual parking pass? Delivery parking pass? What if the home-business could apply to change curb usage in their frontage from free public parking to a parklet program? Free curb parking is the worst possible economic use for public RoW, let's make it something nicer than just more car storage! Mike First Addition mike@perham.net 26. I think it is a good idea and should be outlined with specific requirements to protect the neighborhood. 27. I think it's great you're clarifying! I thought I was probably not going to be in the wrong, since I don't bother my neighbors-- but it is nice for the law to be more specific--thank you. LU 25-0002 ATTACHMENT 3/PAGE 44 OF 48 03/19/2025 28. I think we're reaching for too many direct bans just because they are easier to measure, instead of common sense. Frequency of an obtrusive activity is generally why a home business becomes a problem. Neighbors will usually ignore the activity, if it only happens occasionally. Strongly consider fewer outright bans on activities or absolute limits on the activity itself. Instead, establish the limit with a frequency. X cannot occur more than Y times a month. If a neighbor has problems with it, let them take photos every time it occurs to prove it. Presence of hazardous materials, if a primary supply for the business, is a potentially bigger issue, because small operators are much less likely to protect against spills or releases, and prevent environmental contamination of their lot. (This is needed to protect the next person who purchases the residential property.) But, it still needs to allow someone who has,for example, a house cleaning business to be able to store their supplies. Banning all hazardous materials would essentially ban vehicles (gas& motor oil), cleaning supplies, gardeners, and other types of businesses. Small quantities should still be allowed, but stored enclosed and not visible from public areas or neighbors' properties. 29. I think while it makes sense to clarify the rules, more specific rules could easily be abused, especially when they don't make sense for the business type. It may make sense to differentiate by type of business (i.e, teaching a dance class in a yard vs working on a computer for outdoor restriction times) and it's important to make the rules reasonable so they can't be used for pedantic harassment. It seems like the current rules are reasonable as they cover a broad range of business types and could be addressed with mediation to find solutions when there are conflicts. 30. I totally understand the desire to make the code more specific. But for my very low impact business, mostly just working at a desk, many of these requirements would technically affect me even though they wouldn't have measurable impacts on my neighbors, or differ from what people do personally. I would focus on hazardous materials, loud noise levels, number of people, number of cars. Normal city codes might cover the majority of impact a home business could have. I'd really hope it isn't quantified too rigidly that doesn't respect that home workers use their homes dynamically, working in different rooms on different days, doing something occasionally, and not having it add up to a burden. 31. I understand there is a difference between a home-based business and people working from home who are employed by a company that is not themselves and that the regulation of the latter group is even more difficult. However, I don't understand why there are no restrictions on the types of activities they can carry out from home. It seems like the limitations that are being considered should apply to anyone doing work from home.This is a limitation to entrepreneurship and small businesses. 32. I would like to speak to any/all committee members regarding this regulation. 33. I would love to know why LO wants these new rules-are there a bunch of businesses that are affecting their neighbors lives? if so I truly would love more information. if this is just a new idea (say new administration or what have you)then I challenge you to reconsider. As you create each new rule, if you could truly remember that home-based businesses are most likely LOCAL businesses-not only to Oregon, but to LO specifically. Knowing that, why would you try to eff with them? I am happy to participate or assist in further conversation. 34. If it were a homeowners association the fine print would have been read before the contract was signed. Since the building that houses the business is already in place the current LU 25-0002 ATTACHMENT 3/PAGE 45 OF 48 03/19/2025 language appears to work well.This survey has not shown the complaints from neighbors that have been affected. Without that history I'm comfortable with the language that exists. 35. If you want to the keep the peaceful enjoyment of the neighborhood I have no problem with home based businesses running in my neighborhood or cars parked outside of homes.The number one thing that disrupts my peaceful enjoyment of the neighborhood is the incessant gas leaf blowers. They smell terrible, are terrible for the environment and the noise pollution is infuriating. Please put a BAN on all gas leaf blowers in Lake Oswego. That will help me with my work in Lake Oswego more than anything else. 36. I'm sure there are a lot like me. To see customers I go to them, otherwise it's phone and email. All I really need is an address (PO box) which I could do almost anyplace. As a PS, I am 72 and close to pulling the plug. Please don't get too crazy. 37. in general, these changes would have no impact on my business. I do almost all of my business online or by phone and rarely see clients in my home office. When I do meet with clients on site, our meetings are generally less than one hour, during which there is a single car either parked in my driveway or on the street. 38. In my experience,the city often creates regulations or codes that are disadvantageous only to some residents- usually small businesses,who are also home owners.The city does not enforce general code issues-for example, overgrown vegatation blocking the line of site and too tall at a corner of the street-and yet seeks to constrain home businesses.And then, many home businesses are simply office work...why should a resident who works for themselves be treated different than a resident who works for a law firm or for Nike or another large businesses in the eyes of the city?The self employed resident likely spends more money and contributes more to the local economy as a result of their business than the person who works from home for another business. I would like to see people treated fairly and equally. 39. Just to reiterate the city has found that they have been losing out on a pot of gold by not requiring small home run businesses to pay to be licensed and I get it, BUT the city needs to understand there are smaller businesses that cause zero negative impact on the community or neighborhoods that realistically should be exempt from this money grab.Although the I do believe it is reasonable to modify and create new laws around these small businesses run out of residences.There clear difference between the two and I don't see anybody talking about that. I certainly shouldn't have to pay the city to run my tiny business but because it was written s000000 vaguely I couldn't risk the fine and paid the fee! Shame on you Lake Oswego! I want my$100 back 40. Lake Oswego needs regulations for noise. What went on with the pickleball noise issues posed huge disturbances to the health and well being of residents. I suggest this be addressed globally and not just in terms of tiny businesses operating in homes. Limiting the number of clients visiting a home business seems directly related to the amount of neighborhood disturbance. 41. Many people work from home now. My business has no effect whatsoever on my neighbors. Construction noise at all hours is a far bigger irritant than any home business I can think of. 42. Most of these regulations would not impact my business. But they might present a large burden on others. Perhaps allow business owners an opportunity to apply for exceptions to heightened regulations, and allow plenty of time for owners to make adjustments if necessary. 43. My business is small, mostly working on the weekends. I think there needs to be some delineation between full-time business and those that do their work intermittently. 44. My business is very quiet and has a singular person at a time enter and exit. LU 25-0002 ATTACHMENT 3/PAGE 46 OF 48 03/19/2025 45. My business only involves me, and all of my work involves my home office computer and internet access. Basically, I read reports on-line and then write my own summary reports online. I don't have clients that visit my house. 46. My home business reduces traffic in the neighborhood as I do not have to travel back and forth to work. I feel that any regulations that apply to home businesses should also apply to people who telework or to people who invite coworkers to their houses or have dinners with guests for networking. I do not understand how a plummer who works for a company and brings his work van home from his employer can have a different regulation for a business vehicle than a self-employed plummer who has his van parked at his house. I don't think there is a clear distinction on the impact on a neighborhood between what is a home business, someone teleworking from their home, and corporate people who use their homes to have guests over to network, but the regulations seem to be different. 47. New codes should anticipate the effects of increases in housing density that middle housing will have in residential areas as well as the state and city mandated elimination of parking for new homes. 48. no 49. No burden 50. No change to the current standard 51. None for my business; my children have attended in-home childcare facilities nearby and I know pick up &drop off times mean there are up to 10-12 vehicles in front of the home for a 15 minute period. I would hope allowances would be made for that kind of traffic 52. None for now! 53. None of the existing rules or proposed changes have any effect on the business. 54. None of these updates would affect me as I have an online coaching business with no disruption to the neighborhood but I can see how businesses with a lot of noise, deliveries, and materials, and people would be. 55. Not at this time. 56. Our concerns are only in regards to how new regulations would impact our ability to operate our business. At present, nothing looks to change with this, however we'll need more information on how areas are calculated and things like "what happens if the City re- designates/re-classifies my property based on these new regulations?". 57. Please avoid overregulating.As it is LO does nothing extra for my business that they already do for a residence except charge me$65 once a year 58. Please consider inclusiveness, accessibility(hard of hearing might rely on speakers), low income families and equity when passing laws. It is clear that the current laws have not considered these and open the city up to significant liability for legal action as a result of unfair laws. Will not be seen kindly in Oregon courts... 59. Please do not attempt to close my business. I am almost 80 years old and care for my wife. My work entails sending and receiving emails and phone conversations with customers. I am not sure if anyone in our neighborhood even knows I operate a business. 60. Please make alternatives with any further limits vs leaving a new regulation without realistic plans to comply with it LU 25-0002 ATTACHMENT 3/PAGE 47 OF 48 03/19/2025 61. Questions should include-do customers or clients come to this location? My answer is no. Question 2. Is merchandise shipped to or.from this location? How much how often ? 62. See comment above re employees, on-site or off-site. 63. Seems like a good start to update 64. Some of these questions are challenging to understand. My business does not detract in any way from neighbors' enjoyment of the area according to feedback I receive from them. 65. Thanks for asking. 66. The wording for these questions is awful. Many of the questions should be answered with a yes or no response instead of agree or disagree. So confusing and a waste of my time. I had enough at 3.1. 67. There could be a question about an entirely on-line business that could eliminate many of these questions.That's what I have. I bet many others do as well. 68. These anti-business changes are poorly written and are mostly already covered by existing neighborhood rules. Cut the budget for the departments that invent these horrible wastes of time, money and energy 69. These are interesting considerations. I am basically retired, so these parameters do not pertain to me. I basically help others/organizations (non profits) from time to time with flowers or ordering some products- no resale. I understand that many people work from home, however I imagine most do not create noise,traffic nor burdens. I keep my license as a means of supporting the City for all it gives us in return. I just never cancelled my license. 70. These items would not effect any part of my business or how I do my job or run my company. 71. This business does not require any changes to meet any new standards that may be enforced in the future. 72. We work online primarily. 73. Why are changes needed.?The present regulations seem to work well. We should not put an added burden on home based businesses. Who would enforce any new regulations?What is the history of complaints prompting a change? 74. With the rising cost of commercial property having my business at home has been a lifesaver. I wish for my business to be unaffected by changes in zoning. 75. Works for us! 76. You have to help people. Not make everything homogenous.There are better things and better ways than infringing on small micro businesses in lake o 77. Your examples and definitions are unclear. Form requires judgement on questions I don't understand, so I just used the extreme responses. LU 25-0002 ATTACHMENT 3/PAGE 48 OF 48 TOP HOME OCCUPATION TYPES Category Total Number North American Number Industry Classification System (NAICS) Code Interior designers 37 Interior design services 29 Interior designer 1 services Interior decoration 3 consulting services Interior design 4 consulting services Construction- 31 Housing,single-family, 15 related businesses construction general contractors, Home builders(for-sale) 1 Home improvement 3 (e.g.adding on, remodeling renovating) Home improvement 1 (e.g., adding on, remodeling, renovating),single- family housing,general contractors Home renovation 1 Residential 1 construction,single- family,general contractors Addition,alteration and 1 renovation,single- family housing,general contractors Roofing contractors 1 Deck construction, 1 residential-type Handyman construction 1 service, residential building Construction 2 management, commercial and institutional building Construction (General) 3 LU 25-0002 ATTACHMENT 4/PAGE 1 OF 3 Administrative 30 Administrative 24 management management consulting services services Administrative 6 management services Professional, 24 Professional,scientific, 24 scientific, and and technical services technical services (general) Computer or 23 Computer peripheral 1 software services equipment merchant wholesalers Computer program or 3 software development, custom Computer repair and 2 maintenance services, without retailing new computers Computer software 6 consulting services or consultants Computer software 1 programming services, custom Computer software 1 support services, custom Computer systems 1 integration design consulting services Games,computer 6 software, mass reproducing Systems integration 1 design consulting services,computer Software publishers 1 Business 20 I Business management 19 management consulting services services Business management 1 services Educational 19 Educational Services 12 services (General) Educational consultants 7 Real estate services 17 Appraisal services, real 2 estate Property managing, 1 residential real estate Real Estate and Rental 6 and Leasing(General) LU 25-0002 ATTACHMENT 4/PAGE 2 OF 3 Real estate asset 6 management services (except property management) Real estate brokers' 1 offices Real estate consultants' 1 (except agents, appraisers)offices Mental health 16 Clinical psychologists' 1 services offices(e.g.,centers, clinics) MDs' (medical doctors), 1 mental health,offices (e.g.,centers,clinics) Medical doctors' (MDs), 1 mental health,offices (e.g.centers,clinics) Mental health centers 1 and clinics(except hospitals),outpatient Mental health 1 physicians'offices(e.g., centers,clinics) Psychiatrists'offices 2 (e.g.,centers,clinics) Psychologists'offices 2 (e.g.,centers,clinics), clinical Psychotherapists' 4 (except MDs or DOs) offices(e.g.,centers, clinics) Psychotherapists'(MDs 1 or DOs)offices(e.g., centers, clinics) Social workers', mental 2 health,offices(e.g., centers, clinics) Art and artists 15 Art(except commercial 1 or graphic) instruction Artists(except 3 commercial, musical), independent Artists(i.e., painters), 3 independent Artists, independent 1 commercial Arts, Entertainment, 4 and Recreation (General) LU 25-0002 ATTACHMENT 4/PAGE 3 OF 3