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HomeMy WebLinkAboutAgenda Item - 2026-01-20 - Number 09.1 - Library Advisory Board Update 9.1 o.� V 0 0 COUNCIL REPORT � - GREGO\-' Subject: Library Advisory Board Update on Community Needs for the Library Meeting Date: January 20, 2026 Staff Member: Melissa Kelly, Library Director Report Date:January 9, 2026 Department: Library Action Required Advisory Board/Commission Recommendation ❑ Motion ❑ Approval ❑ Public Hearing ❑ Denial ❑ Ordinance ❑ None Forwarded ❑ Resolution , ❑X Not Applicable ❑ Information Only Comments: ❑X Council Direction ❑ Consent Agenda Staff Recommendation: Provide direction to the Library Advisory Board and staff on the proposed areas of focus for a communications strategy and community engagement plan around the need for a "library of the future." Recommended Language for Motion: N/A Project/ Issue Relates To: Council initiative to "Develop a strategy for an all-ages and all- activities community center, preferably on the west side of town, that would include event and meeting spaces, public services, and may include library services." Issue before Council (Highlight Policy Question): ❑X Council Goals/Priorities ❑Adopted Master Plan(s) ❑Not Applicable EXECUTIVE SUMMARY The Library Advisory Board (LAB) is working to support Council's initiative for a new community center. During this study session, Council will receive an update on what we are hearing about community needs for a library of the future, as well as considerations for the library's potential relocation to support the needs and recommendations from the 2023 Library Visioning process. Staff will also highlight how other new libraries in the region have responded to evolving Respect. F,. PI'P,.,_P Trust. Se'vi. 503-635-0215 380 A AVENUE PO BOX 369 LAKE OSWEGO, OR 97034 WWW.LAKEOSWEGO.CITY Page 2 community needs, current constraints for our own library to address those needs, and how we can prepare to address these needs in the future. Staff seek direction on the proposed communications strategy themes around Lake Oswego's needs for a library of the future that will serve as an all ages and all activities community center, as well as considerations for future engagement efforts. BACKGROUND Residents have undertaken efforts to expand our library for decades. Notably, over 50 years ago voters passed a bond to build a 35,000 square foot library, but due to the constraints of our current property site, the library was built at 27,000 square feet instead and continues today on that same footprint. Over those 50 years, the role of the library has expanded significantly and it continues to grow, as has community usage and demands for new services. The growing demand for expanded services and programming has exceeded the capacity of our current facility. To plan for the future, Council has included an initiative as part of its annual goal setting process for the past two years to develop a strategy for an expanded library presence that would include the space and amenities to serve Lake Oswego's current and future needs. This initiative recognizes that 215t century libraries are vibrant community centers that foster learning, creativity, and connection for all ages—a vision that our current library facility and site cannot meet. To advance Council's initiative, library staff and LAB members have completed the following work over the past few years: • In 2023, the LAB advised on and participated in the implementation of a library visioning process that over 3,000 residents engaged with, as well as developing a 3-year strategic plan for the library informed by community feedback received. The community's vision for the essential roles of the library include: o Serving as a center point for community engagement, collaboration, and inclusivity; o Serving as an education partner and trusted source of information for life-long learning; and o Serving as a cultural, social, and intellectual hub for the community. • In 2024, the LAB guided the library through the scoping, implementation, and analysis of a seismic hazard and general facility condition assessment for the current library facility. This study found that the current library facility needs $10 million in repairs in order to make it safe and accessible to today's building standards. LAB also advised on the strategic growth of the library's outreach services to improve access to the library's staff and collections beyond the building. • In 2025, LAB members expanded their commitment to advancing Council's goal for a community center anchored by a library, including the following work: Respect. Excellence. Trust. Service 503-635-0215 380 A AVENUE PO BOX 369 LAKE OSWEGO, OR 97034 WWW.LAKEOSWEGO.CITY Page 3 o A survey of Lake Oswego teens was conducted by youth LAB member Anisha Oruganty, resulting in responses from 355 youth across all four LOSD middle and high schools. Their responses were presented to Council in July 2025 and confirm that youth care deeply about libraries as welcoming spaces to learn, create, connect and recharge. Their priorities for the library include: quiet study areas; modern technology and creative tools; inclusive, accessible environments; and youth-centered, evolving spaces. o The LAB undertook efforts to learn about 215t century library design, tour other libraries in our region, and meet with strategists to learn about successful campaign communications. o LAB members formed work groups to brainstorm and suggest ideas for how to demonstrate what is possible in a 215t century library, and how to strategically leverage community partnerships to further develop this vision. DISCUSSION Communications & Engagement Focus Areas Looking ahead, the LAB proposes to work with Council in 2026 and beyond to develop a comprehensive communications strategy and engagement plan with residents about their priorities, desires, and concerns related to a future library investment. The LAB has identified key focus areas that should be part of this communications and engagement plan. LAB seeks Council discussion and direction on the proposed approach: Lake Oswego Public Library lacks community spaces and places for services that other libraries offer: • Lake Oswego's 2025 community survey results highlight what spaces people feel are needed in our community, including: o Multi-purpose rooms for large meetings, classes, storytime, and events o Indoor children's play area designed for learning through play o Smaller rooms for meetings, workshops, or study groups o Makerspace with tools and technology to create, invent, and learn o Dedicated space for teens to socialize, study, and connect o Auditorium space for speakers, events, concerts, and community performances o Community outdoor space that connects to a public building • These top priority spaces are consistent with libraries in the region and across the nation. This has been supported by research and firsthand tours of the region's newest libraries by LAB, recognizing these spaces as both highly functional today and adaptable for the future. • A communications plan should highlight that these spaces are now standard and popular in other libraries. Additionally, the plan should highlight that Lake Oswego community members, particularly children, should also have access to these offerings to support Lake Oswego's high quality of life. Respect. Excellence. Trust. Service 503-635-0215 380 A AVENUE PO BOX 369 LAKE OSWEGO, OR 97034 WWW.LAKEOSWEGO.CITY Page 4 • The enhanced services that these spaces could provide would give Lake Oswego new opportunities for learning, creating, collaborating, or building community—consistent with the service levels found in newer libraries throughout the region and beyond. Libraries ARE community centers: • The LAB advises that future communications about this project should be strongly anchored by the concept of a "library of the future." We believe it is imperative to communicate that libraries of the future are community centers and community builders. Libraries serve as the social, cultural, and intellectual soul of a community, which was affirmed during the library visioning process by residents. • Positioning the "library of the future" as a civic anchor creates a positive vision for this project. This approach transforms the library from a constrained, deteriorating facility into an expanded hub where staff can better facilitate essential community work. The current library building is deteriorating infrastructure and we need to use public tax dollars responsibly: • Documenting structural deficiencies and sharing the current state is essential, as the current facility faces seismic vulnerability, water intrusion, failing building systems, and accessibility barriers that do not meet modern standards. • The current library infrastructure requires a strategic approach to ensure the effective and responsible use of public funds. Investing in a safe, future-ready facility represents a more sustainable use of taxpayer dollars than the escalating maintenance costs of a deteriorating structure or the limitations of renovating an undersized site. • LAB recommends framing this project as part of a cohesive long-term plan to prevent aging infrastructure from becoming a liability. This strategy follows the successful model of the Maintenance Center, City Hall, Adult Community Center, the Municipal Golf Course and the Community Pool in transforming aging facilities into high-value community assets. • There are opportunities for efficiency and cost savings by exploring the incorporation of other city services and/or community partners into a future facility, creating a multi-use community asset. The library needs a larger footprint to provide the services and spaces our community is missing. To achieve this growth, the library must move to a site that can support a larger building: • Multiple facility needs assessments over the past two decades have identified that the library is significantly undersized based on the population it serves and its usage. • It will be important to provide the community with more information about the constraints of the current site, to explain why a new site is necessary to accommodate the library's service requirements—both for today's needs and future needs. • A new site should be large enough to accommodate service needs and ideally in a more visible, accessible, and prominent location. Key Community Sentiments and Strategic Considerations The communication and engagement strategy must be developed to address diverse Respect. Excellence. Trust. Service 503-635-0215 380 A AVENUE PO BOX 369 LAKE OSWEGO, OR 97034 WWW.LAKEOSWEGO.CITY Page 5 community perspectives, including fondness for the existing facility and concerns regarding neighborhood change. The following summarize the key community sentiments and strategic considerations that will inform ongoing engagement and communication efforts: • Diverse Perspectives on Geographical Location: A significant number of community members are happy with the library's current location. Community members who currently live close by appreciate the location's walkability. Some community members who live farther away value the library's proximity to downtown and to transit lines. However, it is also important to note that many community members find the location of the library—in the NE quadrant of the city and tucked into a neighborhood with "local resident access only" signs on many of the entrance roads—to be inconveniently located and unwelcoming. • Mitigating Impact on Local Walkability: To address concerns of residents accustomed to walking to the current site, we recommend exploring alternative service models to maintain some walkable access to library services in the downtown area. Options may include a small satellite location, hold pickup lockers or a regular library event at a nearby City facility such as the Adult Community Center (ACC) or City Hall, regular bookmobile visits, or some other model. In the library's future location, walkability will continue to be appreciated by the adjacent neighborhoods. • Clarity on Future Site Use: A critical factor for community support is defining the future of the current property. A common community question has been "Will the property need to be sold to help finance a new facility?" Without clarity, there is high risk of fear that could lead to intense opposition. LAB members feel it is important for Council to discuss potential limitations on future development on the current site that would reassure residents that the First Addition neighborhood's character would not be negatively impacted by the library's relocation. • Addressing Facility Perception and Service Gaps: While resident satisfaction with library staff and customer service remains high, there is a distinct gap in perception regarding the building itself. Community survey results show that community members are highly satisfied with the level of customer service received from the library. Community members who don't regularly visit libraries in other communities are largely unaware of what our library lacks and could be offering to them, whereas people who do visit other libraries clearly see what we are lacking. Communications should bridge this gap by highlighting the modern standards and services available in contemporary facilities that the current infrastructure cannot support. • Community Legacy and Nostalgia: Generations of Lake Oswego residents have made core memories browsing collections, interacting with caring librarians, attending events or making new friends at our current facility. There are concerns that those connections and memories could be lost with the building. The engagement plan should emphasize that core library values and experiences will transition to the new space. This includes the potential to incorporate beloved design elements or "charm" from the current interior into the new facility's design. Respect. Excellence. Trust. Service 503-635-0215 380 A AVENUE PO BOX 369 LAKE OSWEGO, OR 97034 WWW.LAKEOSWEGO.CITY Page 6 These themes highlight the importance of balancing physical infrastructure needs with the community's connection to the current facility. Addressing location concerns, service continuity, and site-specific transitions will remain a priority as the team refines the project scope and prepares for the next phase of community engagement. To do so, we envision creating structured opportunities for residents to express their connection to the current library, while discussing and collaborating on options of a transition and future use of the site. Community Engagement In the coming year, LAB will continue coordinating with the City Council, advisory groups, and community partners to refine the strategic positioning for a community center anchored by a modern library facility. A primary strategic objective involves partnering with the community to refine the location and service model, ensuring the final facility aligns with public expectations and fiscal limitations. In addition to a communications strategy, we will plan for ongoing community engagement, specifically including discussion on potentially relocating the library, the scope of the project, and options for funding and investment. To build upon existing visioning data and survey results, the recommended engagement strategy includes a phased approach: beginning with targeted focus groups to explore key issues, followed by statistically valid polling later in the project development. LAB will continue to brief the City Council on the development of the engagement plan, seeking formal guidance before implementation begins. RECOMMENDATION Provide direction to the LAB and staff on the proposed areas of focus for a communications strategy and community engagement plan around the need for a library of the future that serves as an all ages and all activities community center. At the City Council meeting, it would be helpful to receive clarity on the following questions: 1. Do the communications focus areas resonate?Are there points missing or needing to be refined/removed? 2. Are there recommended community organizations, non-profits, businesses, or educational institutions that we should be partnering with to amplify our reach? 3. What specific outcomes is City Council hoping to achieve through these communication and engagement efforts? How will we measure success? 4. What level of involvement and updates would City Council like to receive? ATTACHMENTS None Respect. Excellence. Trust. Service 503-635-0215 380 A AVENUE PO BOX 369 LAKE OSWEGO, OR 97034 WWW.LAKEOSWEGO.CITY